Duane May
Duane May at Pat Lobb Toyota of McKinney

Duane May | Page 12

Senior Product Specialist

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

Contact Me
4.9
209 Reviews

Down to earth honest guy. I have two dogs who are like my children.

Dealership Experience

7 yrs, 9 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

20+ years in Sales

4.9

209 Reviews

Write a Review

209 Reviews of Duane May

February 26, 2022

Dealership Rating
Employee Rating

Everyone one was very efficient and helped wonderfully from beginning to end. Steven, Duane, and Luis did an amazing job getting me in and out More

by Ania
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyd, Louis Nelson

Feb 28, 2022

Pat Lobb Toyota of McKinney responded

Ania, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Steven, Duanne, and Louis can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Yazbeck General Sales Manager

February 25, 2022

Dealership Rating
Employee Rating

I got screwed so here are my 2 tips that I learned. 1. **MAKE SURE YOUR DOWN PAYMENT IS APPLIED TO THE VEHICLE BEFORE FINANCING, not after. 2. **Ask this question “ASIDE FROM THE VEHICLE, HAVE YOU AD More

by Mattv592
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Fulgoni , Steven Boyd

Mar 14, 2022

Pat Lobb Toyota of McKinney responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We will be sure to share your comments and review our processes with the team. Tony Yazbeck General Sales Manager

Feb 25, 2022

Pat Lobb Toyota of McKinney responded

Matthew- I am sorry this happened, rest assured we are interviewing everyone involved and will make the appropriate changes to our process and council those involved accordingly.

Feb 26, 2022

Mattv592 responded

I think what should really be done is revisit my loan and correct it to the actual price that this car reflects. We both know interviewing everyone involved means nothing. One of my biggest questions is why should a down payment ever be put after financing instead of before. Unless that can all be fixed I will tell anyone I can. I will be seeking council from my attorney as well.

February 21, 2022

Dealership Rating
Employee Rating

We have purchase two vehicles over the years from this dealer, and preferred the low pressure sales experience. Duane was very responsive to our internet inquires regarding availability and transparent p More

by alenhoff2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Pat Lobb Toyota of McKinney responded

It's fantastic to hear that Duane provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

February 03, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Very punctual and will make the deal happen. Willing to take care of their customers. More

by Jasonwaldron25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani , Steven Boyd

Feb 03, 2022

Pat Lobb Toyota of McKinney responded

Thank you, Jason! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

January 29, 2022

Dealership Rating
Employee Rating

Duane May was very professional. He gave us all the information we asked and followed up with us when a new car was about to be available in the Dealership so that we could buy it. More

by Jag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for choosing Pat Lobb Toyota of McKinney! Congrats on your new purchase, and let us know if we can be of any more assistance! Tony Yazbeck General Sales Manager

January 13, 2022

Dealership Rating
Employee Rating

All the folks that we worked with at Pat Lobb Toyota were a pleasure to work with, Including Duane, George and Abraham. They were good at keeping us in touch while we waited for the car to be delivered and u More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Yazbeck General Sales Manager

January 11, 2022

Dealership Rating
Employee Rating

Duane was outstanding. Personable, friendly, knowledgeable, honest. Sold us used & new vehicles. Highly recommend Duane & his associates when buying your next vehicle. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Salm

Jan 11, 2022

Pat Lobb Toyota of McKinney responded

Doug, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Duane was able to help, and we hope to see you again! Tony Yazbeck General Sales Manager

January 05, 2022

Dealership Rating
Employee Rating

Duane May gave me great service when I bought my new 2022 Toyota Camry on 12/31/2021 at the Pat Lobbs dealership More

by mac2140
Recommend Dealer
Yes
Jan 05, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new Camry! Tony Yazbeck General Sales Manager

December 31, 2021

Dealership Rating
Employee Rating

I worked with Duane on getting my new car and it was my first car purchase and he made it so easy to do! I would definitely purchase another car from this dealership. More

by sydkwinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Duane and our team were able to help, and we hope to see you again! Tony Yazbeck General Sales Manager

December 31, 2021

Dealership Rating
Employee Rating

Duane was great to work with. He had a "no-pressure" approach, which we really appreciated. He provided honest and helpful service. More

by ericklindh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Duane and our team here at Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

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