Duane May | Page 12

Sales rep Duane was very professional! The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 ext The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 extra fee that was completely not disclosed on the listed openly in the advertising sale price and could not be taken off! (Window tint, LoJack, scratch guards, and nitrogen tire fill) This fee was not clearly defined but in small print defined as dealer added option, only once you talk to a sales rep or sit down to talk numbers, is when you find out about it. Super frustrating! Overall we got what we wanted, but had to pay about $2500 more than we would’ve liked More

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The over all enviroment is amazing, the sales rep was awesome. Over all experience excellent awesome. Over all experience excellent More

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Hasan and Norman are awesome! The dealership process was very straightforward, Hasan really went the extra mile and communicated with me the entire process. I got the truck that I The dealership process was very straightforward, Hasan really went the extra mile and communicated with me the entire process. I got the truck that I wanted, exactly how I requested it and I am very happy. More

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All employees I worked with were courteous and friendly, especially Duane May, my sales consultant. especially Duane May, my sales consultant. More

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Great service! We've bought 3 cars from them over the years. I'm sure we'll be back. We've bought 3 cars from them over the years. I'm sure we'll be back. More

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My car buying process was very fast and easy working with Duane. He went above and beyond. Duane. He went above and beyond. More

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Everyone was very helpful, and took their time to explain everything. It was a very smooth process! everything. It was a very smooth process! More

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DUANE MAY AND GEORGE MOGOLLON WERE VERY PROFESSIONAL AND RESPECTFUL OF MY TIME. THEY BOTH RESPONDED QUICKLY WITH VEHICLE INFORMATION AND VIDEO WALK AROUNDS. DUANE HELPED US THRU THE TEST DRIVE PROCESS AND I RESPECTFUL OF MY TIME. THEY BOTH RESPONDED QUICKLY WITH VEHICLE INFORMATION AND VIDEO WALK AROUNDS. DUANE HELPED US THRU THE TEST DRIVE PROCESS AND INTIAL SELL. HE WAS VERY UP-FRONT AND HONEST WITH TOTAL PRICING AND THEY DIDN'T TRY TO PLAY ANY GAMES. I WOULD HIGHLY RECOMMEND THESE 2 GENTLEMAN AND TOYOTA OF MCKINNEY TO ANYONE SHOPPING FOR A NEW OR USED VEHICLE. THANK YOU VERY MUCH, BILL VINCENT. More

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Duane made my car buying/trading experience so quick and easy. It really was a smooth process and they worked with me to get an affordable payment and wonderful new car! Thanks Duane and Pat Lobb! easy. It really was a smooth process and they worked with me to get an affordable payment and wonderful new car! Thanks Duane and Pat Lobb! More

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Duane was excellent to work with! He was very responsive and attentive to us during the sales process from the first phone call we made to leaving the parking lot with our new vehicl He was very responsive and attentive to us during the sales process from the first phone call we made to leaving the parking lot with our new vehicle. More

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