Born and raised in Osceola County. In the Auto Industy for over 20 years.
Read moreDealership Experience
20 yrs, 8 mos
Industry Experience
31 yrs, 8 mos
67 Reviews
Write a Review67 Reviews of Duane Norman
August 09, 2012
The staff were all phenomenal. I was greeted warmly and treated with the utmost respect and courtesy throughout my visit. Every step was smooth due to the preparation and attention to detail by all involv treated with the utmost respect and courtesy throughout my visit. Every step was smooth due to the preparation and attention to detail by all involved. I was afforded an open ended time slot to have all the features of my purchase demonstrated to my full satisfaction. All logistics of setting up Sync and connecting my electronic devices to the vehicle's integration system were handled by the staff, with no flaws in this process. This could not have been a better buying experience. I would definitely recommend this dealership, and I already have since my purchase. More
Other Employees Tagged: Mike Lesch
July 25, 2012
If you are looking for a vehicle, this is the place to go. They went above and beyond to find the exact vehicle I wanted and they stayed in the price range I requested. I have yet to use their service de go. They went above and beyond to find the exact vehicle I wanted and they stayed in the price range I requested. I have yet to use their service department but I am confidant they will be just as helpful. Even if you are not from Saint Cloud, this dealership is worth the drive. I would certainly buy from them again! More
July 22, 2012
I have been looking for a Focus for awhile now and I found it at Kisselback with the options and colors I wanted. The team that I worked with was very informative and arranged for a good price on the found it at Kisselback with the options and colors I wanted. The team that I worked with was very informative and arranged for a good price on the Focus, the entire purchasing process took 2 hours and that includes going through Ford's delivery check list and going over the MyTouch system that came with the Focus. If you are looking for a Ford I would recommend that you take a trip to St. Cloud and look at the vehicles that Kisselback has on the lot and talk to them, no hard sales which I liked. More
July 19, 2012
Kisselback Ford is a dealer we have worked with twice since it took over for the popenbaugh dealership that had been there I purchased a Mercury from the old dealer they were good to work with so we retu since it took over for the popenbaugh dealership that had been there I purchased a Mercury from the old dealer they were good to work with so we returned. My wife purchased a Ford Focus 9 months ago she loves the way she is treated by everyone, I purchased a 2013 Ford Escape that I had built online then took to Duane he ordered it and the price stayed the same and took 6 to 8 weeks just like we were told. They also installed a trailer hitch then put on the liftgate I have to carry my scooter because of a disbility that I have the lift was perfect after installed. The biggest reason we work with Kisselback is because they run the dealership like a small town dealer who wants to please you and they do real well. More
June 26, 2012
Everyone I met at Kisselback Ford, including Mr. Kisselback himself, was knowledgable, friendy, patient, and easy to work with. Duane took the time to provide personal service, explaining and demons Kisselback himself, was knowledgable, friendy, patient, and easy to work with. Duane took the time to provide personal service, explaining and demonstrating the features. Mike gave us a great deal on financing and explained all of the optional purchases in detail, helping us decide on which ones we would find most useful. I went out of my way to go to Kisselback to purchase a new Ford Explorer because I had heard great things about this dealership. I had a great experience buying this car, and I would highly recommend Kisselback. More
Other Employees Tagged: Mike Lesch
April 25, 2012
Rachel, Duane, Fred and Mike were outstanding to work with. They were very friendly and accommodating during my visit and I highly recommend my friends and colleagues to visit them when needing to purcha with. They were very friendly and accommodating during my visit and I highly recommend my friends and colleagues to visit them when needing to purchase a vehicle. More
Other Employees Tagged: Mike Lesch
March 31, 2012
GREAT dealership! The staff was so friendly and real from the very begginig. I felt good about my purchase from start to finish and it was because they were all so nice and helpful. I will definetly tell peo the very begginig. I felt good about my purchase from start to finish and it was because they were all so nice and helpful. I will definetly tell people about this dealer! More
March 16, 2012
Very friendly, knowledgeable staff. Transaction was a breeze. I was surprised at how quick the process was and it definitely was not like the typical car purchase. I will recommend to all my friends. breeze. I was surprised at how quick the process was and it definitely was not like the typical car purchase. I will recommend to all my friends. More
Other Employees Tagged: Gary Ketchum
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