Duncan McPhail
Duncan McPhail at Crest Volvo Cars

Duncan McPhail | Page 4

General Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
124 Reviews

Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.

Dealership Experience

28 yrs

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

5.0

124 Reviews

Write a Review

124 Reviews of Duncan McPhail

November 24, 2022

Dealership Rating
Employee Rating

Crest did an amazing job being as prepared at possible for my family and I to make an out of area purchase. Paul, Duncan and the staff are some of the best I've worked with! More

by JLM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Tseng, David Whyte

Nov 28, 2022

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

November 05, 2022

Dealership Rating
Employee Rating

Great buying experience! Crest makes the process easy, pleasant, low stress. My Product Specialist, Gage Rucker, was excellent! Friendly, knowledgeable, honest, respectful, More

by Kathie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail, Gage Rucker , David Whyte

Nov 07, 2022

Crest Volvo Cars responded

We are so glad to hear that you had a great experience! Thank you for sharing!

September 19, 2022

Dealership Rating
Employee Rating

As always, you folks completely take the stress out of the car buying experience. Class act from the ownership on down, and it shows with every single person there. Thank you so much! More

by Rich Selmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin , Sanny Aguirre, Jeremy Hernandez, Sam Hilou

Sep 20, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

August 31, 2022

Dealership Rating
Employee Rating

Simple and Easy. Picked out my truck, traded two vehicles in. Next thing you know I’m driving home in my new vehicle! More

by Jcrosby2416
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail , Jimmy Crosby, Jeremy Hernandez, Sam Hilou, Eli Rivera

Sep 09, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

August 17, 2022

Dealership Rating
Employee Rating

Keith my service advisor was very responsive and helpful. Kept me informed all through the service. Randy Service Manager came out and introduced himself. I am impressed with the level of service. Work was d More

by Kaki Ksparks8191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin , Jeremy Hernandez, Keith Wiedmann

Aug 18, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

August 05, 2022

Dealership Rating
Employee Rating

Service team has always been tops—-I have been going to them since the late 90s More

by Volvo#11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Lyn Ford

Aug 09, 2022

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 20, 2022

Dealership Rating
Employee Rating

Crest Volvo is a pleasure to deal with whether expedited service or scheduled service on request More

by Jrustymiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

Jul 21, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

May 07, 2022

Dealership Rating
Employee Rating

Simple and easy. Gage and Rachael did a great job. I love my Volvo XC40. More

by Madoku
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Madolyn McPhail, Gage Rucker , Jimmy Crosby, Sam Hilou

May 09, 2022

Crest Volvo Cars responded

Thank you for your positive review!

April 22, 2022

Dealership Rating
Employee Rating

Everyone I have encountered here seems to enjoy their job or at least that is the first impression i got on the last couple of visits. More

by Okraigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott , Jeremy Hernandez, Jackson Owens

Apr 25, 2022

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

March 31, 2022

Dealership Rating
Employee Rating

Great new digs, friendly service, responsive by email and text. Nothing bad to say about this place. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Jordan Farmer , Jeremy Hernandez

Apr 01, 2022

Crest Volvo Cars responded

Thank you for your positive review!

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