Dureen Olson | Page 19

I have owned many European luxury cars since the early 80's--- never really gave serious thought to a Cadillac. Kevin Kish helped me in the past at another dealership. When it came time to trade I looke 80's--- never really gave serious thought to a Cadillac. Kevin Kish helped me in the past at another dealership. When it came time to trade I looked Kevin up and found out that he is Sales Manager at Coulter Cadillac. Through Kevin we met Dureen Olson who introduced us to the amazing cars Cadillac has created in the luxury field while we were robotically buying from Europe. Dureen has a breadth of knowledge about Cadillac which is truly remarkable. She also knows her European competition in a way which allowed us to make accurate, heads-on comparisons. She is charming, intelligent, and patient. She took extra care to make sure we fully understood the elegant but complex CUE system in our car. To make a long story short: not only did we buy a new XTS, Kevin and Paul Glans put together a very creative sales presentation and we bought a new ATS as well! Coulter Cadillac must be doing a lot of things right to attract 3 people like Kevin, Dureen, and Paul under one roof. We are thrilled with both our new Cadillacs, but there are other dealerships around. Knowing that these people are at Coulter will take us back there in the future without giving it a second thought. Ronald M., Scottsdale. More

Report | Print

I came thru the door expecting to have a tough time buying a new car but only a short time later I was leaving in my new car Dureen Olson could have not been my knowledgeable and professional she made buying a new car but only a short time later I was leaving in my new car Dureen Olson could have not been my knowledgeable and professional she made my experience pain free. I will tell every one I know and even people I don't that she is worthy of their business. Dureen Olson is the BEST More

Report | Print

This is my 4th vehicle I have purchased from Coulter Cadillac. Dureen and Debbie have always been 100% honest and kind. I would recommend family and friends to see Dureen and Debbie if they are in the m Cadillac. Dureen and Debbie have always been 100% honest and kind. I would recommend family and friends to see Dureen and Debbie if they are in the market to purchase a new or used vehicle. I have never felt as if I was being taken advantage of, as you do at other dealers. The staff at Coulter Cadillac are always friendly. It has always been a good experience. More

Report | Print

I have had the best experience with this dealership ever. Debbie and Dureen are absolutely fabulous. You couldn't ask for better service. I was in and out of this dealership with a brand new car in less t Debbie and Dureen are absolutely fabulous. You couldn't ask for better service. I was in and out of this dealership with a brand new car in less than 30 minutes. I can't believe how fast and friendly these two ladies are and with tremendous help and very experienced with all of the paper work as well as the grand tour of all of the functions of my new Buick Verano. I would highly recommend anyone to experience a very pleasant car buying experience. I have now bought two automobiles from Coulter Cadillac in the last 5 years and I will not consider going any other place. I sure hope that Debbie and Dureen will remain employees of Coulter as I now consider both of them friends. Again what a fabulous experience. Thanks Again, Cindy Nelson More

Report | Print

Dureen and Debbie went above and beyond to make our Regal purchase as easy as possible. They even made it fun! They are true assets for the Coulter Cadillac dealership. We won't hesitate to send family an purchase as easy as possible. They even made it fun! They are true assets for the Coulter Cadillac dealership. We won't hesitate to send family and friends in to purchase vehicles. More

Report | Print

This is the 8th Cadillac I've purchased from Coulter over the last 25 years. In my opinion, if you are in the market for a Cadillac, Buick or GMC...this is the place you should do business. It's a grea over the last 25 years. In my opinion, if you are in the market for a Cadillac, Buick or GMC...this is the place you should do business. It's a great family owned dealership and you can tell. You're treated the same way they would want to e treated if they were buying a car. The staff truly is there to help and answer questions...sure they would love to sell you a car...it's more about them making sure the customer is happy and relaxed...after all...buying a car is still a big deal. More

Report | Print

Sales person was patient and not pushy, timely delivery of car and garage door opener activation. Finance department was okay, on a personal note I am not comfortable around any loan personnel. of car and garage door opener activation. Finance department was okay, on a personal note I am not comfortable around any loan personnel. More

Report | Print

THANK YOU, THANK YOU, DEBRA NILES FOR GIVING ME THE CHANCE TO BUILD MY CREDIT UP WITH MY 2007 DTS CADILLAC, IN 2009,WHEN YOU GAVE ME A LOAN THROUGH CENTRAL PHOENIX ACCEPTANCE. I CAME BACK TO YOU WANTIN CHANCE TO BUILD MY CREDIT UP WITH MY 2007 DTS CADILLAC, IN 2009,WHEN YOU GAVE ME A LOAN THROUGH CENTRAL PHOENIX ACCEPTANCE. I CAME BACK TO YOU WANTING TO SEE WHEN I COULD TRADE, [NOT EXPECTING ANY THING] AND YOU GAVE ME THE SUPRISE OF MY LIFE OF TELLING ME I HAD GOT EXCEPTED AT 3.9 % WITH WELLS FARGO BANK, AND YOU PUT ME IN WHAT I WAS HOPING FOR, A BEAUTIFUL LACROSS, AND YOU CALLED IN DUREEN OLSEN TO GET EVERYTHING READY AND TO HELP ME, WOW DID SHE!!!!! SHE IS GREAT, SHE WAS A BLESSING, VERY HELPFUL, AND I JUST CANT SAY ENOUGH ABOUT HOW WELL SHE TOOK CARE OF MY NEEDS AND WANTS IN A CAR ALSO.. THESE 2 LADIES MADE ME FEEL VERY SPECIAL AND I AM SO EXCITED TO KEEP DOING BUSINESS WITH COULTER CADILLAC IN THE FUTURE !!!!! SHIRLEY HARSHBERGER PRITCHETT... More

Report | Print

Dureen was very patient, waiting until I was ready to buy, then she did everything necessary to made buying a new car enjoyable. Everyone we worked with was very nice. buy, then she did everything necessary to made buying a new car enjoyable. Everyone we worked with was very nice. More

Report | Print

We had a pleasant experience leasing our new Buick Verano. Dureen Olson was very helpful beyond our expectations. We would recommend this dealership and Dureen to our friends. Verano. Dureen Olson was very helpful beyond our expectations. We would recommend this dealership and Dureen to our friends. More

Report | Print