Dustin Cronkhite | Page 28

New Car Purchase 41 years ago I walked out of Ed Martin Ford due to the rudeness of one of the Martins. I swore I would never visit one of their show rooms again. Ne 41 years ago I walked out of Ed Martin Ford due to the rudeness of one of the Martins. I swore I would never visit one of their show rooms again. Never say never. I did visit Ed Martin Toyota at the end of June. My recent experience was totally the opposite of 41 years ago. I cannot say enough good about the experience. The salesman Mohammed and managers Dustin and Eric worked with me through polite negotiations. We ended up having to get a car another dealer had ordered for stock inventory. I took delivery 3 hours after the car came off of the truck and 2 days after it was built. I would recommend these folks to anyone looking to buy new or used. They treated me like family and yes, I did drive home happy. Chris Keller More

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Ed Matin Team The Ed Martin team was very professional and efficient! Great customer service! Love my new truck! Fred Holmes was excellent to work and he even to The Ed Martin team was very professional and efficient! Great customer service! Love my new truck! Fred Holmes was excellent to work and he even took time on a Sunday to speak with me. Additionally, the team met me half way to deliver the truck. More

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Fantastic Team!! The dealership was amazing! Fast and friendly staff! Sky was wonderful !!! We gave him a call, told him our situation with another dealer pushing us a The dealership was amazing! Fast and friendly staff! Sky was wonderful !!! We gave him a call, told him our situation with another dealer pushing us around, and within 2 hours he had me ready to drive off. The next day was actually his day off, and he came in to work just to see that we got well taken care of and were off in a brand new vehicle and feeling comfortable with the sale! We are so very thankful for his promptness and his ability to do his job as well as he does! More

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Seamless purchase Dustin and Adam made a long day of car shopping and a typically unpleasant experience, pleasant and easy! We love our new purchase and are very thankf Dustin and Adam made a long day of car shopping and a typically unpleasant experience, pleasant and easy! We love our new purchase and are very thankful for how seemless the process ended up being! More

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Bought a new 4Runner Got helped right away. Had a ton of 4runners! Went on 2 test drivers the first day and one on the 2nd day. All sales people and finance people were su Got helped right away. Had a ton of 4runners! Went on 2 test drivers the first day and one on the 2nd day. All sales people and finance people were super helpful. Had the best pricing in the city. Neal explained all features of the vehicle and helped set up some of the phone and navigation features. The only Reason I didn’t give 5 stars was the buying process took a long time. I know it was a Saturday and they were super busy but we did a lot of sitting around. Wish it would have been a little quicker. but that is the only negative thing I can say about our experience! Would recommend to our anyone looking for a Toyota! More

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new car purchase My visit was a great and easy process of trading in my vehicle and buying a new 2018 Toyota Highlander. Definitely recommend! Fair and honest. My visit was a great and easy process of trading in my vehicle and buying a new 2018 Toyota Highlander. Definitely recommend! Fair and honest. More

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Great Sales and Service Experence Steve Shuff (our Salesperson) listened closely to what our needs were when purchasing a new vehicle. Pricing was extremely competitive. No pressure Steve Shuff (our Salesperson) listened closely to what our needs were when purchasing a new vehicle. Pricing was extremely competitive. No pressure to purchase. Steve worked with us for 2 weeks prior to us purchasing our RAV4. He earned our business! Service topped of our experienced by installing accessories and Glass Coat a few days after our purchase. Very professional! We will look to Steve when purchasing our next vehicle. More

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The Way New Car Buying Should Be! Having purchased more than 8 vehicles in the last few years, the Ed Martin Toyota experience was highly unusual...in the best possible ways. I got a f Having purchased more than 8 vehicles in the last few years, the Ed Martin Toyota experience was highly unusual...in the best possible ways. I got a fair offer right up front with no games and great follow up. They were very willing to find me the exact 4Runner I wanted, quickly and effortlessly. Great price, and a terrific experience from beginning to end. More

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