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Dustin Gathje

Overview Reviews (48) Inventory (110)

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Dustin Gathje

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Dustin Gathje | Page 2

Sales Consultant

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Dustin was born and raised here in Omaha, and has been in car sales for a little over a year. Before entering car sales he worked for retail sales and management for 7 years, but has found car sales to be his true niche. Dustin enjoys working with the public and is constantly finding new ways to use his knowledge to assist customers in picking out the perfect car for them and their families.

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4.8

48 Reviews

Overview Reviews (48) Inventory (110)

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Employee Video

4.8

48 Reviews

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48 Reviews of Dustin Gathje

December 24, 2022

Dealership Rating

Employee Rating

The dealership helped me get the vehicle I was looking for! The folks were pretty helpful and nice throughout the whole process. Honestly, I’d strongly recommend the dealership to anyone looking for a Vol for! The folks were pretty helpful and nice throughout the whole process. Honestly, I’d strongly recommend the dealership to anyone looking for a Volvo. More

by GMFINANGA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Gorges

Helpful 0

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Dec 28, 2022 -

Gorges Volvo Cars responded

So glad we were able to find the prefect fit! Congratulations!

December 22, 2022

Dealership Rating

Employee Rating

Gorges Volvo was Very easy to work with and very accommodating! We highly recommended them! accommodating! We highly recommended them! More

by MIKEANDAMYSTCYR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcus Gorges, Joel Palmquist , Chris Van Meter

Helpful 0

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Dec 28, 2022 -

Gorges Volvo Cars responded

Truly happy to help! Congratulations!

November 19, 2022

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Employee Rating

I did not feel pressured at all from anyone that I worked with. My agent who sold me the car went out of his way to assist me with the sale of my car and I felt confident that he will be there for me whenev with. My agent who sold me the car went out of his way to assist me with the sale of my car and I felt confident that he will be there for me whenever I need assistance. I love my car and with Volvo’s help I feel that I will be forever thankful to have chosen my Volvo. More

by JORTMAN3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Isbell, Chad Christensen, Joel Palmquist

Helpful 0

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Nov 19, 2022 -

Gorges Volvo Cars responded

Thank you for your business and feedback. We appreciate the opportunity to help out!

October 17, 2022

Dealership Rating

Employee Rating

Thought we needed to respond to you for feedback with our purchase of a vehicle from Gorges Volvo. We will not be returning for any further purchases there. We had explained that we were looking for a vehicl purchase of a vehicle from Gorges Volvo. We will not be returning for any further purchases there. We had explained that we were looking for a vehicle for our daughter for college. That being said looking for something to keep her safe. Our first disappointment was that there was a recall on the vehicle that was pointed out to you by me and not you and that it was never fixed as of yet. Second when we went to plate the vehicle we were denied as we were missing a form indicating it was evaluated by Douglas county sheriffs office deemed safe to be on the road. Sooo we took care of getting the recall scheduled and paid for the vehicle to get inspected by the Douglas county police before plating. Very disappointed and made me feel like you just wanted to sell a vehicle with potential issues for safety of my daughter. Every where else I have purchased a vehicle these things had been done to make sure it is ready for the next person and safe. Now I’m wondering if the vehicle has even been gone through by a certified technician. Lost customer Keith Halsey More

by VHALSEY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Marcus Gorges, Joel Palmquist

Helpful 0

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Oct 18, 2022 -

Gorges Volvo Cars responded

We appreciate your business and we understand your concerns. It appears you looked at a few vehicles for your daughter, and the one you selected did have an open recall on it. This vehicle was in our inventory for less than 10 days; in which time we had to service, detail, photo, and recondition the vehicle. Unfortunately, there was not enough time to send the vehicle offsite for a scheduled appointment to complete the recall prior to you coming to look at it. With the speed in which vehicles have been selling, this is not an uncommon event. This is why we have any client purchasing a vehicle with an open recall sign a form acknowledging that there is a recall currently open, and the client understands that they can remedy this at their convenience, free of charge. This is done to ensure there is no miscommunication at time of purchase, just as we did with you. We mentioned that we were unable to complete the recall in the short time we had the vehicle in our possession at the time of purchase. This seemed satisfactory at the time of purchase, we are sorry that this has since changed. With regards to the title inspection, there is nothing safety-related in that. All a title inspection does is verify that the VIN on the title matches the VIN on the vehicle. These are required when a title needs to be moved from state to state. The vehicle you purchased had a payoff, and we were unaware the title would not arrive as a NE title. This title did not arrive until after your purchase, which is when we sent it to you. Perhaps in the future we can offer some logistical support to help facilitate title inspections for clients who live in the Omaha metro area. We will certainly strive to continuously improve the customer experience. We appreciate the constructive critique with regards to this and apologize that we did not have the vehicle longer prior to selling it. If we had, these items would be non-existent.

Oct 18, 2022 -

VHALSEY responded

In regards to the recall my point is that I was the one who pointed this out not anyone there. It may not have got accomplished or gone unnoticed without me saying something. Only after I said something then an extra paper was sent out for us to sign to cover your oversight. In regards to the timeline maybe you shouldn’t be so quick to sell a vehicle until making sure all is complete like having title in hand, recalls taken care of and not just wanting to make a sale.

September 30, 2022

Dealership Rating

Employee Rating

I had a quick and easy shopping experience at Gorges Volvo. The facility was clean and professional. Volvo. The facility was clean and professional. More

by LOVESTHEDOGS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joel Palmquist

Helpful 0

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Oct 05, 2022 -

Gorges Volvo Cars responded

Thank you for the great review and congrats!

September 26, 2022

Dealership Rating

Employee Rating

Friendly staff that helped us find the perfect vehicle. We’ll be back for our next! We’ll be back for our next! More

by EMILYANNSMITHEY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joel Palmquist, Haley Frost

Helpful 0

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Sep 30, 2022 -

Gorges Volvo Cars responded

We appreciate the chance, Emily! Congrats and welcome to the Volvo family!

September 12, 2022

Dealership Rating

Employee Rating

Great, dependable, knowledgeable, customer-oriented, transparent, efficient. The team is great and willing to help! transparent, efficient. The team is great and willing to help! More

by TIFFANYMOSS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 14, 2022 -

Gorges Volvo Cars responded

Thank you, Tiffany! Congrats!

August 31, 2022

Dealership Rating

Employee Rating

Had a really great experience with every one. everything was explained very well everyone was so attentive. everything was explained very well everyone was so attentive. More

by Nelson

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chad Christensen, Joel Palmquist, Gunnar Garner

Helpful 0

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August 30, 2022

Dealership Rating

Employee Rating

Dealer and Joel was top notch. Professional and class. Provided 100% satisfaction and a great experience. Professional and class. Provided 100% satisfaction and a great experience. More

by ANNAMOM77

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Percival, Chad Christensen, Marcus Gorges, Joel Palmquist, Haley Frost, Chandler Welsh, Gunnar Garner , Charles Erickson, Chris Van Meter

Helpful 0

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Aug 31, 2022 -

Gorges Volvo Cars responded

You were great to work with and have no doubt you will love your XC90! Thanks so much!

August 28, 2022

Dealership Rating

Employee Rating

Excellent service plans for vehicles. Easy negotiating and financing options.Very knowledgeable about vehicle. vehicle is awesome! Easy negotiating and financing options.Very knowledgeable about vehicle. vehicle is awesome! More

by TIFFANYMOSS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcus Gorges, Joel Palmquist, Chandler Welsh

Helpful 0

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