Dustin Hughes | Page 6

Had an appointment to look at a used truck. Drove 45 mins there just to have to stand around and wait. When helped salesman couldn't find the truck. The truck was in service on the rack with no Drove 45 mins there just to have to stand around and wait. When helped salesman couldn't find the truck. The truck was in service on the rack with no oil in it. Couldn't even see the truck and was told it would be ready. Highly disappointed in the service. When salesmen talked to the mangers they didn't care and stated doesn't matter someone is coming tomorrow to buy look and purchase. More

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I’d like to let you know my husband purchased a New ZR2 Silverado 2022, (We had a 30 day window to cancel contract ) We’ve had nothing but issues from this company, The sales rep and finance manager both r Silverado 2022, (We had a 30 day window to cancel contract ) We’ve had nothing but issues from this company, The sales rep and finance manager both represented the truck as “new” 92 miles … (actual mileage) on odometer, we was told vehicle was brought from a lesser dealership that could not sell so that’s how they acquired said vehicle…. After all financial paperwork was done , Jamie (sales rep) gave us the 2nd fob, which was marked used! Once again we ask was it used, NO! So after 3 visits back to the dealership to get additional information on the electronics we also had requested a paper title of the vehicle! We finally received the paper title in the mail and see the title is issued as used…. Nobody will sit down with us, they’re now starting to avoid our calls…. It took over 6 weeks so our 30 day window to return the vehicle has expired! With all the inquiries, not one word from the owner Linda Beaver…. It’s just been 1 lie after another, or put on hold and pass our call on to another person…… BE AWARE OF THIS! The ZR2 was titled in State of Penn with 17 miles ….. clearly we was lied to on our question; had the vehicle every been titled before….. it had been clearly stated that’s not a used vehicle and nobody can explain or should I say they’ve been caught lying to us! You decide! I’ve requested Linda Beaver to call my husband, but was told she only comes once a month to the dealership and does talk to her customers. I’d appreciate a response! Katherine Parker (904) 609-9824 More

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Beaver Chevy is a group of liars. They make a deal then you drive 4hrs and they don’t hold true to it. I just wish I woulda looked at contract before I signed it. That’s my fault but They make a deal then you drive 4hrs and they don’t hold true to it. I just wish I woulda looked at contract before I signed it. That’s my fault but is what is I’m an owner the GM wouldn’t even own up to his liar staff wouldnt apologized for either when shown the issue. . Don’t do business here it’s the worst dealer. they had a chance to make right and they choose to still Screw the customer over by degrading him not a good place to do business with be for warned Many other places jax who are better dealers avoid this place at all costs if want an honest dealer More

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They were great to work with. They paid attention to my request and made sure they were taken care of. Big Grocery, Dustin, and Aylin were great! request and made sure they were taken care of. Big Grocery, Dustin, and Aylin were great! More

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Purchases Everyone wanted me to have my purchase just as much as I wanted it and the team made it happen. It really mattered to them! Everyone wanted me to have my purchase just as much as I wanted it and the team made it happen. It really mattered to them! More

by LANORAE Verified Customer Verified Customer

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Hidden charges and false advertising. All they wanted was to get the truck sold. Customer service is way down on the list. the talk a good game but the just want the vehicle out of invento All they wanted was to get the truck sold. Customer service is way down on the list. the talk a good game but the just want the vehicle out of inventory at all cost so it might as well be at the customers expense. This dealership needs to take some customer service classes from Praxair. This dealer has lost my trust. More

by DCPARRIS49 Verified Customer Verified Customer

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These guys are amazing to work with. Working with these men is an amazing experience I will never forget. They will go to what ever lengths is needed to help you through the storm that yo Working with these men is an amazing experience I will never forget. They will go to what ever lengths is needed to help you through the storm that you are in, or going through. I commend them for being excellent, caring, compassionate, human beings. I would recommend every person looking for a car whether used or new to check out Beaver Chevrolet, they will WOW you. The service experience, oil change was done with the same professionalism. Kenny G. More

by Kenny G. Verified Customer Verified Customer

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Customer for life This place is nothing but professional and determined to get the job done!!! Every single one of the employees went above and beyond to get me into a This place is nothing but professional and determined to get the job done!!! Every single one of the employees went above and beyond to get me into a brand new camaro!! If it wasn’t for lavertt and tabarak and Dustin and Ryan working so well together to get me in my dream car it would have never happened! They got me out of my Toyota Nightmare mistake and Got me back into a Chevy where I will forever stay. It’s nice to have genuine people that actually care and go the extra mile. If you are buying a car anywhere other than Beaver Chevrolet then your not getting the ultimate experience. Every person I come in contact with will be sent to Beaver Chevrolet. The Mrs. will be trading in her mustang just to buy a car from this place and I have already convinced my father and his wife to drive from Georgia to trade in their Toyota’s just to buy from this place. These people are one of a kind and will go above and beyond! Thank you to everyone for making my dream come true and you have a customer and his family as customers for life. More

by xsanediablo Verified Customer Verified Customer

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Dustin and his team was over and beyond helpful and awesome to work with!! Amazing customer service!! Amazing doesn’t come close to how wonderful the beaver Chevrolet family really treats you!!! From m awesome to work with!! Amazing customer service!! Amazing doesn’t come close to how wonderful the beaver Chevrolet family really treats you!!! From making sure your well feed to not giving up until there are literally no more options left!! Even if it takes days they WILL find a way!! More

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Best Dam dealership I started out a little over a year ago at two other Chevy dealerships here in the area and they were garbage, since then I have bought two trucks here I started out a little over a year ago at two other Chevy dealerships here in the area and they were garbage, since then I have bought two trucks here at Beaver Chevy, my cousin bought one and my brother just this past weekend bought a truck. This is by far the best DAM dealership in Jacksonville. Can’t say enough about the hard work done getting me into the vehicle I wanted and was happy with. KUDOS!!! More

by Military-veteran Verified Customer Verified Customer

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