Dustin King

Very friendly, no pressure sales, great service department. The parts department is knowledgeable and offers the best solution for your situation. This is our 4th vehicle in a dozen years, we would department. The parts department is knowledgeable and offers the best solution for your situation. This is our 4th vehicle in a dozen years, we would not go anywhere else. Always a great experience. More

by Bill Verified Customer Verified Customer

Print

Dustin made our car buying experience very easy. It had been quite a while since we had bought a new car. He explained how the car model we wanted was very popular and there were not many on the lot It had been quite a while since we had bought a new car. He explained how the car model we wanted was very popular and there were not many on the lot. However, there were a lot coming in and we could choose from that inventory. We test drove one they did have and picked out what we wanted. They found one at another dealership that we were able to get sooner. Great service. More

by MRDJ7000 Verified Customer Verified Customer

Print

I appreciated the way the sales team and finance office were not pushy and did not try to sell me on anything I did not need. Just was super easy to work with and used clear communication. I got an out the were not pushy and did not try to sell me on anything I did not need. Just was super easy to work with and used clear communication. I got an out the door quote and they honored it 100% with no weird stuff at the end, their quote was also 2k less than the best deal other Toyota dealerships could offer. More

by bfriangjr Verified Customer Verified Customer

Print

Friendly - professional- helpful The kept their promise and they delivered great product and service My third car buying here and they delivered great product and service My third car buying here More

by doloka Verified Customer Verified Customer

Print

I’m happy with my experience at Toyota! I just purchased my 3rd Toyota. I don’t think I will ever drive any other car brand. Thanks! I just purchased my 3rd Toyota. I don’t think I will ever drive any other car brand. Thanks! More

by eileensisco Verified Customer Verified Customer

Print

The salesman I was working with and who I worked with previously that gave me a fantastic experience as a car buyer at McCord‘s was no longer there. He was Jim Lane. Several days of no communication so I previously that gave me a fantastic experience as a car buyer at McCord‘s was no longer there. He was Jim Lane. Several days of no communication so I reached out to the main number and was told he was no longer there, but no one at McCord‘s Vancouver Toyota bothered to reach out to me to continue communication on my current purchase. From that point on I never felt like someone was working for me as a customer but the minute my vehicle came in it was like here it is, take it and go attitude. I was told it was all cleaned up for me, which it was not. After I drove it away. I noticed the same piece of trash wadded up inside the van that was there the day before I went to look at it. Also yellow stickers were still on the rims and not cleaned up. Basically, nothing was done to prepare the car. My very first experience with McCord’s the wonderful salesman I was working with who suddenly disappeared sat in the vehicle and explained every button and connected me to every app. That is the reason I came back to McCord’s, because of the customer service. Sadly, my second experience, I felt rushed out the door and the person who was assigned to take over closing out with my vehicle, let it be known he had a next appointment and I suggested to go to that and he could come back to me, but he said no. Needless to say, there were many things that were not explained to me with the new vehicle and it was an easy decision that I will never return to McCord’s Vancouver Toyota to purchase another vehicle. More

by wjalej Verified Customer Verified Customer

Print