Kathy Baker
Repair Service Advisor
Mccord's Vancouver Toyota
10455 Ne 53rd Street
Vancouver, WA 98662
Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
19 Reviews
Write a Review19 Reviews of Kathy Baker
July 21, 2026
Whether having our older Prius or newer RAV 4 serviced, the service staff like Kathy Baker and the skilled mechanics who work on our vehicles are all very efficient and professional! That is why my wife an the service staff like Kathy Baker and the skilled mechanics who work on our vehicles are all very efficient and professional! That is why my wife and I only own Toyota vehicles! More
July 21, 2026
Always great experience. Very efficient. iIt is always great service . I love my Toyota Highlander. Very efficient. iIt is always great service . I love my Toyota Highlander. More
Other Employees Tagged: Lorena Quintero
July 19, 2026
Good service. They were very helpful in accommodating my schedule and special needs.The maintenance was done faster than expected. Thanks They were very helpful in accommodating my schedule and special needs.The maintenance was done faster than expected. Thanks More
Other Employees Tagged: Robin Del Rio
July 19, 2026
Positive interactions with all aspects of service, from the moment you are greeted at your car and checked in for your apptk, meet with your service manager, shuttle personnel, and car pickup. the moment you are greeted at your car and checked in for your apptk, meet with your service manager, shuttle personnel, and car pickup. More
July 17, 2026
During my wait for my vehicle repairs I overheard several customers complaining and swearing about their service repairs in the waiting area. My customer service was alright. They beat competitors prices by customers complaining and swearing about their service repairs in the waiting area. My customer service was alright. They beat competitors prices by 50 dollars because of a dealer special. I would only recommend this dealerships shop if there are discounts. More
July 11, 2026
Kathy truly maximizes my customer experience with Vancouver Toyota for service on my two Toyota vehicles! She ensures I am taking advantage of any service specials going on, ensures I get service do Vancouver Toyota for service on my two Toyota vehicles! She ensures I am taking advantage of any service specials going on, ensures I get service done that is vital to proper maintenance of my vehicles, and makes the overall experience top notch! I always request her for service and have all my service done at Van Toyo! Great employee!!! More
Other Employees Tagged: Nicholas was the service tech that helped me. Great employee as well.
July 11, 2026
Justin was accommodating. I had a coupon but it was only good for my other car. He talked to the human resource lady and they allowed a one time exception with the coupon. I I had a coupon but it was only good for my other car. He talked to the human resource lady and they allowed a one time exception with the coupon. I have never noticed your coupons listing a specific car Vin #. When I called to schedule the appointment the representative told me my coupon will work and he even used my vin# when making the appointment. I don't agree that the coupons should allow one specific car for the offer. My suggestion would be don't list a specific car for the offer. Otherwise everything else was great service as always. More
Other Employees Tagged: Justin Cayambe
July 09, 2026
The cost to repair the tire warning light was too high. for that reason I didn't get it. for that reason I didn't get it. More
Other Employees Tagged: Gradie Thompson

