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Dustin Litteral
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Dustin Litteral | Page 7
Service Advisor
Crown Chrysler Jeep Dodge Ram Dublin
6350 Perimeter Loop Rd
Dublin, OH 43017
128 Reviews
I have worked in the auto industry since October of 2003 and at Crown since early 2010. I enjoy my co-workers a lot. I was born and raised in Marion, OH. I’ve been Chrysler certified since 2004! I am married with two daughters, and in my free time I like to play music!
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128 Reviews of Dustin Litteral
September 20, 2019
Superb Service Dustin Litteral Superb customer service and extremely knowledgable service rep. Dustin Litteral’s knowledge and customer service was phenomenal. They id’d a fuel pu Superb customer service and extremely knowledgable service rep. Dustin Litteral’s knowledge and customer service was phenomenal. They id’d a fuel pump sensor relay overheating in my Jeep Grand Cherokee and replaced it. I was having a no start issue that was occurring occasionally. Even though they could not replicate it, they id’d the overheating of it and replaced it. In addition, they kept the vehicle another day for additional testing to ensure there were not additional causes for safety reasons. I had taken my vehicle to another dealership initially due to proximity, Dave Dennis in Dayton, they never id’d the issue and have poor customer service. Highly recommend Crown Chrysler/Jeep and highly do NOT recommend Dave Dennis Jeep dealership in Dayton. Thanks again Dustin for your superb service!! More
by Superb Service Dustin Litteral
Helpful 
August 30, 2019
Dustin was terrific Great service team, every employee was wonderful and very friendly and Charles the shuttle driver went out of his way to accommodate me as i am handic Great service team, every employee was wonderful and very friendly and Charles the shuttle driver went out of his way to accommodate me as i am handicapped More
by Gary13
Other Employees Tagged: Allison George , Charles shuttle driver
July 16, 2019
Recall issues Appointment set and schedule was handled as promised. Dustin Litteral handled getting repair handled and getting me on my way which I appreciated very Appointment set and schedule was handled as promised. Dustin Litteral handled getting repair handled and getting me on my way which I appreciated very much! More
by Donald1972
July 01, 2019
Outstanding service! Dustin Litteral was outstanding to work with in servicing my Jeep Renegade. He was quick to respond and kept me updated on progress. The service (AC Dustin Litteral was outstanding to work with in servicing my Jeep Renegade. He was quick to respond and kept me updated on progress. The service (AC repair) was completed earlier than expected, and is working perfectly. Dustin was also extremely helpful in working through warranty issues. Outstanding experience! More
by OrangeJeep
April 16, 2019
High Quality I brought my car in for a recall and to figure out why my engine light was on. Dustin Litteral was awesome helping me with this. He even remembered to I brought my car in for a recall and to figure out why my engine light was on. Dustin Litteral was awesome helping me with this. He even remembered to check on my jeep’s extended warranty, something I would have forgotten about. Thank you for quality service. More
by Brooke P.
March 26, 2019
A Fast Sale Went in for an oil change, started talking with Neal Linkhorn and got set up with Mitch and ended up with a new Jeep Compass. Went in for an oil change, started talking with Neal Linkhorn and got set up with Mitch and ended up with a new Jeep Compass. More
by Kentkm
Other Employees Tagged: Neal Linkhorn , Brittaney Sturgill, Mitchell Thien, Quinton Yarborough
January 31, 2019
Great Service Dustin Litteral did a fantastic job resolving the issue with my Wrangler. I really appreciate his professionalism and timely response. Darius Skinner Dustin Litteral did a fantastic job resolving the issue with my Wrangler. I really appreciate his professionalism and timely response. Darius Skinner (who sold me the vehicle) even checked in on me to make sure everything was taken care of. Very impressed with the customer service provided from this dealership! More
by KKT
Other Employees Tagged: Darius Skinner
January 21, 2019
Great service! I had an appointment for an oil change recently. Check-in was easy and they started on my car immediately. Dustin Litteral took care of me, reviewed w I had an appointment for an oil change recently. Check-in was easy and they started on my car immediately. Dustin Litteral took care of me, reviewed what was going to be done and all costs and informed me that my car had two recalls. He gave me the option for them to be taken care of same day so I didn’t have to come back! He and the service men were very timely. I was told it would take 2 hours and it ended up taking an hour and fifteen minutes! Overall, I was very pleased with my service experience at Crown. More
by crsabo9
January 15, 2019
Dustin handled a little quirk! Dustin spent time explaining and fixing our small problem. He handled it like a major issue giving us his complete attention. It was a great experienc Dustin spent time explaining and fixing our small problem. He handled it like a major issue giving us his complete attention. It was a great experience. Thank you More
by Doll
Other Employees Tagged: Everett McSavaney, Bill Tippie
January 12, 2019
SERVICE CONSULTANTS ARE EVERYTHING FOR A DEALERSHIP A. Absolutely love my 2016 Jeep Wrangler Sport B...I COULD HAVE PURCHASED IT ANYWHERE BUT I'M NOW A CROWNER FOR LIFE C. DUSTIN LITTERAL is my link A. Absolutely love my 2016 Jeep Wrangler Sport B...I COULD HAVE PURCHASED IT ANYWHERE BUT I'M NOW A CROWNER FOR LIFE C. DUSTIN LITTERAL is my link, my contact, the face and voice of Crown in my world. THEREFORE, CROWN IS DUSTIN AND DUSTIN IS CROWN. D. Dustin's ability to read my non-verbals and tone allow us him to really get to my needs vs wants. Here's a very deliberate listener. E. DUSTIN IS FOCUSED ON ME, THE CUSTOMER. He's thorough, has distinctive follow through and is always consistent. DUSTIN IS CROWN AND CROWN IS DUSTIN! More
by RioSig79
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