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Dwain Lefebre
188 Reviews
188 Reviews
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188 Reviews of Dwain Lefebre
January 17, 2025
Danette, the service advisor was very professional and knowledgeable. I will be coming back for future service. knowledgeable. I will be coming back for future service. More
by GAIENNIE56
Verified CustomerOther Employees Tagged: Danette Pizzolato
January 12, 2025
Quick and accurate service. A part was on back order and instead of waiting they bought the whole assembly under warranty and got my daughter's car back on the road! A part was on back order and instead of waiting they bought the whole assembly under warranty and got my daughter's car back on the road! More
by Placito
January 10, 2025
Kaitlin and her service team exceeded my satisfaction. Thanks! I'll be back! 2023 GMC Sierra Denali Ultimate Thanks! I'll be back! 2023 GMC Sierra Denali Ultimate More
by jonnywick
Other Employees Tagged: Kwanza Washington, Robin Gurtner, Kaitlin Dauzat, Danette Pizzolato, Kyle Kennedy , Gary Gueldner, James Kennedy, Kimberly Marshall, Tim Trahan
January 09, 2025
The service was great. My car was diagnosed quickly and repaired the next day. I’ve been dealing with Crown for 10 years and my last purchase in 2023 was based on the quali My car was diagnosed quickly and repaired the next day. I’ve been dealing with Crown for 10 years and my last purchase in 2023 was based on the quality service I have received over the last 10 years. I wouldn’t buy from any other dealership. More
by BRYKOOL69
January 07, 2025
GMC parts are too expensive but I like this service center. Should the prices force me to shop around? center. Should the prices force me to shop around? More
by bm
Other Employees Tagged: Danette Pizzolato, Kyle Kennedy
January 03, 2025
Great service! Professional and courteous staff, and Larry is exceptional. Everything was completed as requested and done early. Professional and courteous staff, and Larry is exceptional. Everything was completed as requested and done early. More
by RONALDPIERSON
Other Employees Tagged: Larry Oggs III
January 03, 2025
I have been a customer at GMC for 10+years & I can always count on Dwain to make it a smooth experience!!! A+++ count on Dwain to make it a smooth experience!!! A+++ More
by PBUI0603
Other Employees Tagged: Scott Sparks, Danette Pizzolato
December 26, 2024
I would love to share my experience with you! My service advisor was extremely rude. I bought the vehicle in for a service update for the auto start. I was initially told to just drop it off and My service advisor was extremely rude. I bought the vehicle in for a service update for the auto start. I was initially told to just drop it off and as soon as I drop it off it would go to the back and take about 30 mins. However, I was sitting for about an hour and I noticed the car hadn’t gone to the back. I went to my service advisor and nicely said “ hello sir, do you know when they will pull my vehicle to the back?” He replied, “whenever they come get it.” Taken aback, I asked do you know when that will be because I would have to get to work soon. He replied again with “whenever they come to pull it back there!” I advised him, that I could not stay and I advised I’ll come back another day. Instead of asking me when I would like to reschedule, he got up from his seat and snatched the number out of the car and came back in the office area and said your keys is in the car. I then go to my car, realizing hey I haven’t set up another appointment, so I go back in and he is talking about me to the lady working next to him, and as I walked in he tried to be quiet. I approached him, and asked can I schedule an appointment for tomorrow. He said just come in, I asked was he sure because I had to schedule one for today. He said no, I left out. I then get in my car, mimicking my motions in a flamboyant, and sassy manner. I’m guessing because I am gay. So I lowered the window down and just stared because I don’t entertain ignorance. The next day I come back with my work laptop prepared to wait the duration that it may take, and immediately as I walked in, I stepped to the side for one of the ladies to take care of me and he rushes and says I’ll take care of you. I advised I prefer one of the ladies to help me he says no I have your paperwork on the desk from yesterday. I allow him to assist me and take the car to the back since he was so persistent, however I was very uncomfortable. I prefer to use another dealership from now and would not like to be associated with this one. The way I was treated was unacceptable. I don’t know what his problem was, but I definitely showed him grace and respect. More
by Danzel Coleman
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