Dwayne McCrae | Page 5
Service Advisor
Mercedes-Benz of Massapequa
101 East Sunrise Highway
Amityville, NY 11701
160 Reviews
Write a Review160 Reviews of Dwayne McCrae
July 31, 2021
Went there with a blown tire and no appointment and was out of there in about 11/2hrs. Couldn’t get any better. My dealer for ever out of there in about 11/2hrs. Couldn’t get any better. My dealer for ever More
Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens
July 12, 2021
Great People to deal with and a great Service Dept. Team. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. More
Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens
July 04, 2021
I requested a loner car 2 weeks prior to my appointment. When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone to come get me since the repair took the whole day. In addition, I was told to stay and wait bc a car was still promised. A car was provided. More
June 15, 2021
I've been dealing with MB of Massapequa for nearly 2 years, from the Sales to Service department. And the professionalism and attentiveness exuded by George Murdock and John McGuire, respectively, is s years, from the Sales to Service department. And the professionalism and attentiveness exuded by George Murdock and John McGuire, respectively, is superb. I can't speak highly enough about these two individuals. I'm a customer for life. Thank you so much. More
Other Employees Tagged: George Murdock , Nick Guadagno, John McGuire
June 08, 2021
Extremely professional! They corrected the problem in a timely manner and i wad offered a loaner car. I was grateful for the wonderful service. Definitely use them again timely manner and i wad offered a loaner car. I was grateful for the wonderful service. Definitely use them again More
June 07, 2021
Excellent Service Always Professional and quality Excellent Service Always Professional and quality workmanship all the time The entire team are friendly and welcoming. Its the same with the sales Excellent Service Always Professional and quality workmanship all the time The entire team are friendly and welcoming. Its the same with the sales team at this location More
Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens
May 24, 2021
Thank you for the EXCELLENT service Dwayne McCray and sales Albert Salib, because of your excellence we are owners of our E300. Dwayne has managed the service of all our vehicles over the years and has a sales Albert Salib, because of your excellence we are owners of our E300. Dwayne has managed the service of all our vehicles over the years and has always made our experience pleasant and professional. He treats his clients the way he would want to be treated and that is a rare gem in customer service. Albert made a lease buyout transaction into proud owners. Thank you both for a long lasting Mercedes Benz family experience. Anyone needing vehicle attention see these two. Thanks again, Kerstein More
Other Employees Tagged: Edvin Bilali, Nick Guadagno, Sales Albert Salib
May 24, 2021
The best service for your Mercedes Benz! This dealership has given me the confidence to always come here for any reason. They are most professional, competent and friendly. has given me the confidence to always come here for any reason. They are most professional, competent and friendly. More
Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens, Victoria Giley

