Dwayne McCrae
Dwayne McCrae at Mercedes-Benz of Massapequa

Dwayne McCrae | Page 5

Service Advisor

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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160 Reviews
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160 Reviews

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160 Reviews of Dwayne McCrae

July 31, 2021

Dealership Rating
Employee Rating

Went there with a blown tire and no appointment and was out of there in about 11/2hrs. Couldn’t get any better. My dealer for ever More

by EFRIED1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens

July 12, 2021

Dealership Rating
Employee Rating

Great People to deal with and a great Service Dept. Team. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens

July 04, 2021

Dealership Rating
Employee Rating

I requested a loner car 2 weeks prior to my appointment. When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone More

by samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 08, 2021

Mercedes-Benz of Massapequa responded

Samantha, As a valued guest, we appreciate your feedback regarding your recent experience here at Mercedes-Benz of Massapequa. I invite you to share your contact information with me so that I can have a manger reach out to further discuss the details of your visit. Thank you, Gregg Vitello gvitello@mynewbenz.com

Jul 08, 2021

samantha responded

Feel free to give me a call on the phone number that you have on file for me ending in 2740

June 15, 2021

Dealership Rating
Employee Rating

I've been dealing with MB of Massapequa for nearly 2 years, from the Sales to Service department. And the professionalism and attentiveness exuded by George Murdock and John McGuire, respectively, is s More

by Henry J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Murdock , Nick Guadagno, John McGuire

Jun 15, 2021

Henry J. responded

Dealer review has been posted.

June 13, 2021

Dealership Rating
Employee Rating

Dwayne in service was great as always. Work was done and my vehicle was returned in perfect order. It’s a pleasure visiting this dealership. More

by Katmelendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Mercedes-Benz of Massapequa responded

Kat, it's a pleasure to learn that you've received consistently outstanding service with each visit. We fully intend to continue exceeding your expectations here at Mercedes-Benz of Massapequa.

June 08, 2021

Dealership Rating
Employee Rating

Extremely professional! They corrected the problem in a timely manner and i wad offered a loaner car. I was grateful for the wonderful service. Definitely use them again More

by lizwasserman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Mercedes-Benz of Massapequa responded

Liza, thank you for letting us know that our Service Department here at Mercedes-Benz of Massapequa was able to take wonderful care of your Mercedes. Though hopefully not toon soon, we look forward to seeing you during your next visit.

June 07, 2021

Dealership Rating
Employee Rating

Excellent Service Always Professional and quality Excellent Service Always Professional and quality workmanship all the time The entire team are friendly and welcoming. Its the same with the sales More

by 7185295967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens

Jul 07, 2021

Mercedes-Benz of Massapequa responded

Hello, and thank you for recognizing the level of service provided to you by our team here at Mercedes-Benz of Massapequa. Customer service is our top priority, and we're elated that this was evident during your visit.

June 05, 2021

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Employee Rating

I find the dealership to be very organized and efficient. The people are very pleasant and know what they are doing. I am glad I chose this dealer. More

by Leo.ohara56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Mercedes-Benz of Massapequa responded

Leo, our deepest thanks for trusting our team here at Mercedes-Benz of Massapequa to provide you with nothing less than an exceptional visit. We look forward to assisting you and your loved ones in the years to come.

May 24, 2021

Dealership Rating
Employee Rating

Thank you for the EXCELLENT service Dwayne McCray and sales Albert Salib, because of your excellence we are owners of our E300. Dwayne has managed the service of all our vehicles over the years and has a More

by Kerstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edvin Bilali, Nick Guadagno, Sales Albert Salib

May 24, 2021

Dealership Rating
Employee Rating

The best service for your Mercedes Benz! This dealership has given me the confidence to always come here for any reason. They are most professional, competent and friendly. More

by gnossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens, Victoria Giley

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