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Francesca Ravina
Francesca Ravina at Lia Toyota of Northampton

Francesca Ravina

Vehicle Exchange Sales Manager

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Francesca Ravina

December 05, 2025

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Employee Rating

First time buyer treated me great and we’re Able to help out as much as they could More

by jeyson2664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Peltier

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Dec 06, 2025

Lia Toyota of Northampton responded

Jeyson, Thank you for choosing Lia Toyota Northampton for your first vehicle purchase. We're pleased to hear that our team treated you well and provided as much assistance as possible. We appreciate your business and look forward to serving you in the future.

November 29, 2025

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Doris dbounphasaysonh was the most helpful and attentive person I have felt with a Doris for three years now happy More

by douglaspitteroff
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Peltier, Jason Shiles, Dores Bounphasaysonh

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Dec 01, 2025

Lia Toyota of Northampton responded

Douglas, We're so glad Doris is always helpful, knowledgeable, and takes care of every need! She's wonderful at what she does. Thanks for this recognition!

April 02, 2025

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Everyone I interacted with regarding my purchase was professional and knowledgeable. I heard back from representatives promptly. More

by Vivian
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Finance Experience
Recommend Dealer
Yes
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Apr 08, 2025

Lia Toyota of Northampton responded

Vivian, thank you for letting us know how pleased you were with this transaction. We're glad our dealership team provided you with a responsive and pleasant experience. Please visit us again some day!

March 04, 2025

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Was in the market for a used Tacoma. Francesca Ravina was very pleasant to make a deal with and very friendly. She kept me updated thought out the whole process and got me in my Tacoma i More

by Jake A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Prescott, Caroline Donnelly

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Mar 04, 2025

Lia Toyota of Northampton responded

Jake, we're thrilled you had an attentive and seamless dealership experience with Francesca and the Lia Toyota team. Congratulations on your new Tacoma! We hope you enjoy many happy adventures on the road ahead.

July 19, 2024

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Francesca Ravina is friendly and awesome! She helped me a lot and I feel I’m lucky to meeting her! More

by Heeyeons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 22, 2024

Lia Toyota of Northampton responded

Thanks so much for the awesome feedback! We're delighted the value of Francesca's support and expertise exceeded your expectations at this visit. We appreciate your business, and graciously look forward to working with you again some day.

August 15, 2023

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Francesca Ravina Is the person to get you your dream car! Loved working with her and she’s the person who was able to get me my dream car asap! Definitely recommend working with Lia Toyota and most definit More

by gergess abiassaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Peltier

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Aug 17, 2023

Lia Toyota of Northampton responded

Gergess, thanks so much! We're delighted Francesca ensured a supportive and pleasant dealership experience for you. Congratulations on closing the deal on your dream car! We wish you all the happiness you've been looking forward to, from everyone at Lia Toyota!

July 07, 2023

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I enjoyed my experience at Lia Toyota in Northampton. Dwayne Smith was a very knowledgeable salesman who answered all my questions (even my dumb ones) as I upgraded 13 years to my first Toyota. I am v More

by wendy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Smith

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Jul 11, 2023

Lia Toyota of Northampton responded

Thanks so much, Wendy! We truly appreciate your business and your thoughtful review of working with Dwayne. We're delighted he addressed all your wishes and needs completely to seamlessly transition you into your first Toyota. Congratulations! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

March 22, 2023

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Dave Spafford is a knowledgeable personable friendly service advisor. He always is very helpful and efficient. He makes the service an easy task. More

by xrayboom
Recommend Dealer
Yes

Other Employees Tagged: David Spafford

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Mar 23, 2023

Lia Toyota of Northampton responded

We're glad to hear it! Thanks for letting us know how much you appreciate the convenient service visits Dave provides for you. We're grateful for your ongoing patronage and look forward to making your next appointment just as pleasant. See you then!

February 03, 2023

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Everyone at this dealership is friendly, responsive, and DO NOT PRESSURE you! No sleazy bargaining. More

by Bhruska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Finochiaro, I always ask for Lindsay Heart for servicing, or David.

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Feb 03, 2023

Lia Toyota of Northampton responded

Thanks so much for stopping by to share your 5-star review! We appreciate you letting us know how pleased you were with our sales team. Please give us a call if we may ever assist you again. We look forward to it!

January 14, 2023

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They make is easy to buy a car! Jason was my salesman and he was nice, informative, personable and a pleasure to do business with. Dominick was also a pleasure to finalize things wi More

by jordandaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles , Dominick Finochiaro

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Jan 17, 2023

Lia Toyota of Northampton responded

Thanks so much, Jordan, and congratulations on your new-to-you Toyota! We're delighted to know of your happiness with the smooth buying experience Jason and Dominick provided for you. We hope you'll give us a call if you ever have any other automotive needs but until then, we wish you safe and happy travels all year long!

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