Dwayne Washington
Dwayne Washington at Gateway Chevrolet
Refer Me

Dwayne Washington | Page 4

Sales Professional

Gateway Chevrolet

9901 West Papago Freeway
Avondale, AZ 85323

Contact Me
4.8
212 Reviews

30+ years of sales experience in the community helping many generations with their most important family purchases. California born. Raised my three daughters and 6 grandchildren all here in Phoenix Metropolitan Area.

Dealership Experience

5 yrs, 11 mos

Industry Experience

27 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

212 Reviews

Write a Review

212 Reviews of Dwayne Washington

December 15, 2022

Dealership Rating
Employee Rating

Loiusthe service advisor, notify me in advance appointment was made, and vehicle was taken care of. More

by tennasee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Cummings, Marc Cone

Dec 20, 2022

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

December 09, 2022

Dealership Rating
Employee Rating

Great customer service and friendly staff. I will be going here for all my truck needs. More

by CKATHY_CARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Cummings, Dan Bieber

Dec 15, 2022

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! - Team Gateway

December 08, 2022

Dealership Rating
Employee Rating

We bought two vehicles from Gateway previously and enjoyed that experience. We were delighted to find that Gateway is still a great dealership to work with. Dwayne Washington did an excellent job of h More

by cwagner12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 15, 2022

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

November 23, 2022

Dealership Rating
Employee Rating

Very happy with my Brand New car & thankful Gateway worked with me getting my best deal!! Andre & Justin we’re very helpful & patient . More

by Rosie S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear you found our staff was so knowledgeable and helpful! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Team Gateway

November 09, 2022

Dealership Rating
Employee Rating

The process started out good, I pre prepared and Dwayne was helpful to get the sale. Not until everything was settled and he had the sale and my bank had funded the loan, everything changed, no longer was More

by Natcruzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 12, 2022

Gateway Chevrolet responded

Natcruzz, Thank you for your review. We are disappointed to hear your comments about your recent experience. We understand it wasn't ideal for you to have to drive back up from Tucson twice. unfortunately, all parties that are on the loan need to come sign all documents for the purchase. Sometimes we forget the very obvious things we deal with every day. But we cannot release the vehicle until that occurs. Again, we are sorry for any inconvenience. This unfortunately could not be avoided. We do appreciate you and thank you again for the business.

Nov 12, 2022

Natcruzz responded

I understand that part, but you placed the blame on my bank, never took responsibility, took extremely long to do paperwork, we had to go find you guys multiple times to tell you we sent you what we asked and we were just waiting, insulted me by saying that you weren’t even “making that much” on my sale of a 17k car. The car was also listed as keyless entry and push to start, neither of which are true. You never filled up the gas tanks like you said you would, and you had that car parked behind us and did not move it for about 10 minutes, maybe even longer, until another salesman got upset and had someone move it. Who then just hopped in and moved it, they didn’t even need to get keys. Idk why it took them so long to do that if we were sitting in the car in front of them, waiting to leave, and they had keys all along. All of those things WERE in your control.

October 27, 2022

Dealership Rating
Employee Rating

Very down to earth, I was treated “ the way they would of wanted to be treated “. In one word FAIR 👍 More

by nicklovetro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2022

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

September 24, 2022

Dealership Rating
Employee Rating

Very prompt. Very nice people, felt like I wasn’t being lied to or tugged around. More

by morganburner3918
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Polo

September 21, 2022

Dealership Rating
Employee Rating

The sales persons before buying a car are there every moment but as soon as u walk out the lot with the new car they are hard to reach when u have questions about the new vehicle just purchased More

by osc2310
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris nunez

Sep 23, 2022

Gateway Chevrolet responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.- Team Gateway

September 17, 2022

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. The customer service was excellent. I’m definitely a customer for life! More

by CHINITA7289
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Baker, Sergio Sandoval

Sep 23, 2022

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help!- Team Gateway

September 13, 2022

Dealership Rating
Employee Rating

Great selection of various brands at competitive prices…Friendly and informed sales people. They will even buy you lunch if you’re hungry. More

by essiciii
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Acosta

Sep 16, 2022

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Team Gateway

Sep 16, 2022

essiciii responded

Sorry to say I found a problem with the "Gateway Value Package"...Took my truck in to receive what I thought was complimentary service...Only had two (2) windows that needed tinting. That with the plastic lining of 4 doors is not worth 970.00!! I'm asking for a refund!

...
4
...

Dealership Inventory (578 Vehicles)

used 2020 Kia Stinger car, priced at $22,900
2020 Kia Stinger
used
Metal exterior
Automatic
Rear-wheel Drive
used 2022 Ford Bronco car, priced at $46,900
2022 Ford Bronco
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Toyota Corolla car, priced at $17,800
2022 Toyota Corolla
used
CELESTITE exterior
CVT
Front-wheel Drive
used 2017 Toyota Tacoma car, priced at $22,900
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
used 2021 Volkswagen Jetta car, priced at $16,500
2021 Volkswagen Jetta
used
Pure White exterior
Manual
Front-wheel Drive
new 2024 Chevrolet Silverado 3500 car, priced at $75,726
2024 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive