Dwight Phillips
Dwight Phillips at Performance Buick GMC

Dwight Phillips

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.8
97 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

11 yrs, 9 mos

4.8

97 Reviews

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97 Reviews of Dwight Phillips

August 20, 2025

Dealership Rating
Employee Rating

Very professional and attentive staff, I would highly recommend this dealership. I have to use five more words. Thanks. More

by MRUSSO524
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 12, 2025

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John from service went above and beyond - Solid service representative. Pleasure to do business with this service department. More

by berutich.justin
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

August 08, 2025

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Employee Rating

🚫 WARNING: Avoid Performance Buick GMC 🚫 This was hands-down the worst service experience ever. Their so-called "technicians" couldn't handle a basic brake issue or even get a simple oil change ri More

by jacksm
Service Price Transparency
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Recommend Dealer
No

August 07, 2025

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The service was great excellent communication and Ed the service rep was very professional definitely satisfied More

by INDIANLANE15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Jacob Stevenson

Aug 07, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ed. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

July 28, 2025

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Came in with an issue and it was quickly taken care, thank you John for you great service! More

by ANNABELLE.PALAGYI
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Recommend Dealer
Yes

Other Employees Tagged: John

Jul 28, 2025

Performance Buick GMC responded

Thank you, Annabelle, for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 26, 2025

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Excellent service from John getting my vehicle ready on time for my vacation… staff and scheduling was also great More

by JALBA418
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John in service

Jul 27, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 24, 2025

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Employee Rating

7:30 am appointment for oil change, arrived early, wasn’t let in till 7:30, ok service hours start at this time, 2 1/2 hours waited for just an oil change, thought this was a little too long More

by TLANCASTER100
Service Price Transparency
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Recommend Dealer
Yes

July 21, 2025

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the guys did what they could for me - this 6. 2L recall is No Good More

by dvoight
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn

Jul 22, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. We are sorry to hear that the recall is no good but happy to hear that our service team was able to help you and do what they could. Please drive safely and come back to see us again in the future!

July 14, 2025

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Service rep very knowledgeable, attentive and customer friendly. Dealership exceeded my expectations as usual. Always a pleasant experience More

by JC29
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Jacob Stevenson

Jul 14, 2025

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

July 09, 2025

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Employee Rating

Awesome dealership. Everyone I spoke with was nice. Would purchase another vehicle there again when needed and Service was great when I got my first oil change. More

by KIMMIHOFF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with our team. We appreciate your business and wish you many safe miles!

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