

Dylan Begin
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
644 Reviews
Write a Review644 Reviews of Dylan Begin
October 13, 2025
Dylan was great! Very professional, friendly, well-informed and very motivated to do the best job possible! He even dropped what he was doing later in the shift when Very professional, friendly, well-informed and very motivated to do the best job possible! He even dropped what he was doing later in the shift when I was struggling with my computer screen and he got it back to where I wanted it again. The technician working on the job was similarly very pleasant and easy to work with. He was able to hear the problem we described and fixed it right away. 5 stars! More
October 13, 2025
happy with service unhappy with trying to learn and understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman woul understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman would be appropriate More
Other Employees Tagged: Bill Fallon, Jon Lacey
October 13, 2025
Fast and to the point, no fuss, easy. This is what a good service department looks like, with people who talk to you, online appointments, video explanations, and upfront pricing. This is what a good service department looks like, with people who talk to you, online appointments, video explanations, and upfront pricing. More
Other Employees Tagged: Bill Fallon, Jon Lacey
October 09, 2025
Service was professional. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. More
Other Employees Tagged: Bill Fallon, Jon Lacey
October 08, 2025
Dylan Begin was awesome! Very good interpersonal skills, seemed warm, kind, concerned and empathic. Seemed determined to take great care of us and was apologetic that they co Very good interpersonal skills, seemed warm, kind, concerned and empathic. Seemed determined to take great care of us and was apologetic that they couldn't complete the job on the first day. Cheerful and sweet! 5 stars! More
October 02, 2025
The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issues. More
Other Employees Tagged: Bill Fallon, Jon Lacey
September 28, 2025
Great service department. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. Goes above and beyond to provide expert knowledge and provide a good preventative service that could develop into future repair issues. More
Other Employees Tagged: Bill Fallon, Jon Lacey , Bill McGrath
September 27, 2025
Great staff as always! Super friendly with a quick but thorough service. Love coming here. Super friendly with a quick but thorough service. Love coming here. More
Other Employees Tagged: Bill Fallon, Jon Lacey
September 25, 2025
A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Brendan Gallagher, Patrick Gloss, Tara Magaw
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