

Dylan Begin
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
626 Reviews
Write a Review626 Reviews of Dylan Begin
August 31, 2025
Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Mike Pender
August 30, 2025
Wonderful my sale man Patrick , he help me all questions I wand to know about the car I want to get I wand to know about the car I want to get More
Other Employees Tagged: Patrick Gloss
August 27, 2025
Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More
Other Employees Tagged: Bill Mcgrath, Gina Martinez, Jon Lacey, Mike Pender, Renato Lima, Brendan Gallagher, Patrick Gloss, Tara Magaw
August 21, 2025
I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More
Other Employees Tagged: Bill Fallon, Jon Lacey
August 18, 2025
We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More
Other Employees Tagged: Bill Fallon, Jon Lacey
August 11, 2025
Brought my 2022 VW GTI in for 30K mile service, software update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did the software update and replaced the steering wheel, which had been the culprit for the travel assist messages. I am no longer seeing and hearing the travel assist messages and the car is driving as good as the day I first got it. Thank you for the great service and attention to the issues raised! More
August 04, 2025
My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More
Other Employees Tagged: Bill Fallon, Jon Lacey
August 03, 2025
Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More
Other Employees Tagged: Bill Fallon, Jon Lacey

