Dylan Cottrell
Dylan Cottrell at Charles Gabus Ford

Dylan Cottrell

Finance Manager

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

4.8
42 Reviews
4.8

42 Reviews

Write a Review

42 Reviews of Dylan Cottrell

January 21, 2026

Dealership Rating
Employee Rating

The team at Charles Gabus was very professional and got me into my new truck in a little over 24 hours.even when I came from NE. Everything went smooth, Josue got the add ons installed on the truck in tha More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

Jan 23, 2026

Charles Gabus Ford responded

Hello Ron, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

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Employee Rating

Steve always goes above and beyond to help me in my car searching needs. Good job. More

by Britton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 07, 2026

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Steve sanders was very friendly and helpful and answered all my questions. He made the process fast and easy! More

by GingersAnonymus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 24, 2025

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Excellent and fair dealing on trades and rebates, happy! ! Would sure reccomend my friends to Gabus!!! More

by russco61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Dishman, Adam Ratzlaff

December 24, 2025

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Employee Rating

Josh Christensen made my first experience with Charles Gabus Ford a very easy purchase. His professionalism was extremely impressive. The staff at CG were all very pleasant, professional and knowledgeable More

by Jackie P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Christensen , The person who went over the features of my new SUV, forgot his name.

Dec 25, 2025

Charles Gabus Ford responded

Hi Jackie, we are glad we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2025

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Employee Rating

Everything went great and smoothly. The process was surprisingly. fast and I went home with the car I’ve been wanting More

by Abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Charles Gabus Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

August 13, 2025

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Employee Rating

Worst company ever. I did request a loaner like my paper work shows but you never sent one. $600 you need to take off my bill as I'm getting threats to be sued. That's f More

by SS 1SS owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 02, 2025

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I am very pleased with how things were handled as everything was ready to go when we arrived all that needed done is a test drive & signing. Marie went above and beyond the customer satisfaction leve More

by casteel05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marde Austin

Jul 11, 2025

Charles Gabus Ford responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 17, 2025

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Employee Rating

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase. More

by sdsjrode1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ratzlaff , Anthony Graham

Jun 18, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

May 27, 2025

Dealership Rating
Employee Rating

I'm not a frequent auto shopper. I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa More

by safetydavid99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Vrieze , Ian for Technical explanation.

Jun 02, 2025

Charles Gabus Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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