Dealership Experience
4 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
English
37 Reviews
Write a Review37 Reviews of Dylan Diaz
March 10, 2024
I'm Gustavo Woltmann. Everyone we encountered at the dealership was incredibly friendly - from Vicky in finance to James, who gave me a tour of my new BMW, all exuded genu Everyone we encountered at the dealership was incredibly friendly - from Vicky in finance to James, who gave me a tour of my new BMW, all exuded genuine excitement. However, the real standout was our client advisor, Dylan. He was exceptional from the beginning to the end, ensuring I got into a car I didn't even think was possible! More
Other Employees Tagged: Aldemar Cagua
March 04, 2024
This was easily the best dealership experience I’ve ever had. Every person we dealt with there was so friendly - Vicky in finance and James who gave me the tour of my car were both so excited for me to get had. Every person we dealt with there was so friendly - Vicky in finance and James who gave me the tour of my car were both so excited for me to get in my new bmw. The real superstar was our client advisor Dylan - he was amazing from start to finish and got me in a car I didn’t even think was possible! More
Other Employees Tagged: Victoria Sarocco, James Geary
January 23, 2024
The customer service was fantastic and the whole process of purchasing my car was simple and amazing. of purchasing my car was simple and amazing. More
Other Employees Tagged: Victoria Sarocco, Carlos Nieto
December 19, 2023
Excellent delivery made very easy the car was prepared perfectly everything was explained to me in detail perfectly everything was explained to me in detail More
Other Employees Tagged: Lenard Brechner, Aldemar Cagua, Bobby Channan, Mitchell Levy, Christopher Carrozzo, Morgan Blanco, Anthony Abreu
December 13, 2023
The entire dealership at Rallye BMW is awesome to work with. I look forward to working with them again and will refer family and friends to Rallye BMW. with. I look forward to working with them again and will refer family and friends to Rallye BMW. More
Other Employees Tagged: Robert Wachsman, Sharonda James, Carlos Nieto, James Geary
November 29, 2023
I had been searching for an X7 with a particular set of packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences that weren't the best until I spoke with Robert Wachsman and then finally I had the most outstanding customer sales experience ever and ended buying a 21 CPO X7 with everything that I was looking for in my BMW. I couldn't be happier and wish that I had met and worked with Robert sooner. He took the time to talk about the dealership, the brand, introduced himself and understood what I was looking for and why I had expressed interest in an X7 that had just been returned to the dealership. There was no pressure at anytime during the sales process to put money down, lock in the car etc. He went above and beyond to get me pictures of the vehicle, all the additional info that I had requested and patiently answered all my questions. He also made the shipping process easier by connecting me with a shipping company that was also outstanding to work with. When I visited the dealership, Robert had everything in place for me to take a look at the car, complete the paperwork, get familiar with all the options on the car without any delay so I could catch my return flight the same day. Thanks to Dylan Diaz, Sharronda James and James Geary for working with me at the dealership. Robert also helped out by keeping the car at the dealership for an additional 2 weeks as I had unplanned international travel. The shipping was also timed to perfection so that the car was delivered to my home a couple of days after I returned from my trip. I couldn't have asked for a better experience than what I got from Robert Wachsman and Rallye BMW. I look forward to working with them in the future and will recommend them to friends and family. More
Other Employees Tagged: Robert Wachsman, Sharonda James, James D'Agostino, James Geary
September 28, 2023
I ordered a special ordered vehicle, and Robert helped me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My ca me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My car arrived yesterday and I couldn't be more pleased. He was right about everything. He told me he if you want to have a great experience deal with Robert Wachsman. More
Other Employees Tagged: Robert Wachsman, Bobby Channan, Anthony Abreu
September 06, 2023
Those team business an acc available to company and services parts thank you so much services parts thank you so much More
Other Employees Tagged: Gabriel Hale, Lenard Brechner, David Huang, Aldemar Cagua, Christopher Carrozzo, Morgan Blanco, James Geary, Anthony Abreu , Anthony Allen, Khanh nguyen
May 30, 2023
Fabulous and wonderful! I don't know that I can say enough good things about my experience at Rallye. It was incredible. From the moment I first called about my BMW 430i I don't know that I can say enough good things about my experience at Rallye. It was incredible. From the moment I first called about my BMW 430i they were determined to provide superior customer service, and they succeeded phenomenally. I was very apprehensive about purchasing a car online, and out of state, but Robert made me feel very comfortable with the process. He was very patient, explained everything and made me feel perfectly at ease. There wasn't a thing he didn't do for me - EVERYTHING was taken care of when I arrived at the dealership. First we met Dylan Diaz, the Vehicle Exchange Specialist who was kind, attentive and welcoming. We looked over the car, and Dylan advised if I saw something wrong they would fix it before I left. Anthony Abreu was my assigned BMW Genius. He went over everything in the car, paired my phone to the car for my ride home, and ensured I was completely comfortable with the car. And that wasn't all folks! Last but not least, we met Vicki Sarocco, the Business Manager who was amazing beyond words! She made us feel like one of the family! We laughed and told stories of our families, and I just fell in love with the entire team! I wish I could give them more stars because they deserve my sincere appreciation. I could go on, but please be assured -- you can't go wrong purchasing a vehicle from Rallye. THEY ARE THE BEST OF THE BEST!!! More
Other Employees Tagged: Robert Wachsman, Victoria Sarocco, Anthony Abreu