Dylan Gallagher | Page 20

I am very happy with the consistent great service. Nice waiting area filled with Coffee bar, refrigerator with water and snacks are very convenient. Nice waiting area filled with Coffee bar, refrigerator with water and snacks are very convenient. More

by martapavarini Verified Customer Verified Customer

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Werner is the best. Fast, friendly and courteous staff. Excellent service, far and above expectations Fast, friendly and courteous staff. Excellent service, far and above expectations More

by cynbrown97 Verified Customer Verified Customer

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Very prompt and speedy customer service with extremely helpful staff. As good as time in the shop gets. helpful staff. As good as time in the shop gets. More

by rmhusband Verified Customer Verified Customer

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As always, the service department is efficient, and professional and provides a high quality of service that keeps my Mazda running well for years to come. professional and provides a high quality of service that keeps my Mazda running well for years to come. More

by rrioles Verified Customer Verified Customer

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All staffs are friendly and respectful, stating from the front desk. The Werner Masada staff Loves dogs, My dog was treated like a queen. front desk. The Werner Masada staff Loves dogs, My dog was treated like a queen. More

by noblechinaza Verified Customer Verified Customer

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I made appt online. I needed new tires and tried calling 3 times to discuss the purchase, I left a VM each time. No one ever called me back. The day before my appt the I needed new tires and tried calling 3 times to discuss the purchase, I left a VM each time. No one ever called me back. The day before my appt the service manager called and said, we don’t know what kind of tires you want. When I explained, he said oh, our VM system sucks, which is not very helpful. Folks are nice… but be prepared to wait. I had a scheduled appt at 8AM…. Purposefully first thing in the AM assuming they wouldn’t be late. New tires, alignment and LOF took 3-1/2 hrs. Service manager told me I drew the short straw…. Which seemed pretty xxxxty to say. The video they send at the end of the appt came two hours later and the mechanic moved so fast and garbled his words so that the video was meaningless. The helpful text at the beginning of the appt telling me I could text or email him at any point for assistance proved useless as when I texted no one responded. The work was completed… my car was washed….the free WiFi and water was nice…they comped the alignment b/c of how long it took. If my 6 visits, two of them took exceptionally long amounts of time. I think I’ll try the Mazda dealership in Concord NH. More

by Tina Verified Customer Verified Customer

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Easy to make appointments, excellent service from dropping off, video, picking up, communication & check out. dropping off, video, picking up, communication & check out. More

by hlonguemare Verified Customer Verified Customer

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Perfect -I am very happy. ..Thank you so much..... I love my Mazda CX-5 ..Thank you so much..... I love my Mazda CX-5 More

by BASIA59 Verified Customer Verified Customer

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Lori, The receptionist is so nice, as in the check in and out persons! Thank you out persons! Thank you More

by MB Verified Customer Verified Customer

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Perfect. .... you don't need to use any more than perfect the car is just perfect .... you don't need to use any more than perfect the car is just perfect More

by michaellegault269 Verified Customer Verified Customer

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