Dylan Saunders
Dylan Saunders at Hennessy Lexus of Gwinnett
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Dylan Saunders | Page 3

Internet Director

Hennessy Lexus of Gwinnett

3383 Satellite Boulevard
Duluth, GA 30096

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rated
54 Reviews

Hi there! My name is Dylan. I was born and raised in San Diego, CA and miss spending everyday on the beach. I've been in Georgia now for 4 years and I enjoy working out at the gym, watching movies, and playing with my dog Casper. I've been in the automotive industry for 3 years starting at Rick Case Kia and am now happily at Hennessy Lexus! If you're looking for an easy and quick car buying experience, be sure to ask for me!

Dealership Experience

5 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

American Sign Language American Sign Language

English English

not yet
rated

54 Reviews

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54 Reviews of Dylan Saunders

June 06, 2020

Dealership Rating
Employee Rating

FORCED FINANCING. Refused to verify my credit unions check, wanted me to prepay for a car & come back in five days. Or pay using my credit unions check AND have their contract as a “back up”. Two loans More

by hhowell
Recommend Dealer
No

Other Employees Tagged: Rich Mahoney , Brad Used Car Manager - 1 Star

Jun 06, 2020

Hennessy Lexus of Gwinnett responded

Hello, We are concerned to learn about your disappointment regarding the finances for the vehicle in question. Your feedback is important to us and we would like the chance to discuss this with you. Please reach out to us at you own convenience. Thank you. Best, Customer Care Team

Jun 06, 2020

hhowell responded

Hello Customer Care, I sent an email to the Lexus customer service, the general manager, the used sales manager and the finance manager two days before I sent this review. It’s their “policy” to have a back up contract when bringing a bank check. They should post that on their website. I have not heard back from anyone.

June 04, 2020

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The second we stepped in, everyone was friendly. Dylan was informative, knew what he was talking about and most importantly honest. Would recommend anyone to him! More

by Mindy T
Recommend Dealer
Yes

Other Employees Tagged: Sam Chun

Jun 05, 2020

Hennessy Lexus of Gwinnett responded

Thank you for the great review, Mindy. We will be sure to thank Dylan for providing you with honest and informative service. We look forward to working with you again.

May 11, 2020

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Employee Rating

Great professionalism, great service, outstanding representative of the Hennessy Lexus dealership and Lexus brand! What you see is what you get. No false claims or misleading promises. Dylan was very More

by GoBlue
Recommend Dealer
Yes
May 12, 2020

Hennessy Lexus of Gwinnett responded

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Dylan, and with your purchase. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

April 21, 2020

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Dylan was very helpful! Dylan has been helping me in my search for a new car. I have not found the perfect one yet, but he was able to answer all of my questions and was ver More

by JLK629
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2020

Hennessy Lexus of Gwinnett responded

Thanks for taking the time to share your thoughts about working with Dylan to shop for a vehicle. We are so glad to know that he's taken great care of your experience so far and we look forward to any future business.

December 27, 2019

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Employee Rating

Amazingly awesome!!! No pressure. Kind, understanding and patient. The beat car buying experience I have ever had. I will not go anywhere else and Dylan is my guy. More

by megan.whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mahoney

Dec 27, 2019

Hennessy Lexus of Gwinnett responded

Thank you for the great review, Megan! We will be sure to thank Dylan for providing you with outstanding service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 23, 2019

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Employee Rating

Great!! Dylan was very helpful. He was attentive to our needs and his follow up was impeccable. I will come buy a Lexus from him next December More

by mfavors1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mahoney , There was a service guy named Snoop that was very friendly and helpful from the service department

Dec 23, 2019

Hennessy Lexus of Gwinnett responded

Your review means a lot to us. Hearing that you had an “impeccable” experience with Dylan is the best thing we could hope for! Thank you for choosing Hennessy Lexus, and we look forward to serving you for many years to come!

December 22, 2019

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Employee Rating

Professional, Polite and Trustworthy Sales Person I met Dylan, Sales Person, who is very professional, Polite, and trustworthy. Explained me various models and what the dealership values to customers. More

by Raj Joshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mahoney

Dec 22, 2019

Hennessy Lexus of Gwinnett responded

We are so glad to see that Dylan, Rich, and our team members have provided you with great care. Congratulations on your purchase, Raj! Please let us know if we can do anything else for you. Our team is always happy to be of assistance.

December 11, 2019

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Employee Rating

Great Experience It was great experience. It was really nice to work with Mr.Dylan Saunders. Very professional, very friendly and knowledgeable. He paid attention to More

by Saravanan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2019

Hennessy Lexus of Gwinnett responded

Saravanan, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to learn Dylan went above and beyond to assist you with a high level of customer service throughout the process/ Congratulations on your brand new ride, and we look forward to taking care of any of your auto needs for years to come.

October 22, 2019

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Employee Rating

Awesome dealer!!! We met with a professional (Dylan Saunders) who was very knowledgeable, courteous and respectful. During our visit he didn't rush, he answered all our More

by Njhychong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Smedley

Oct 22, 2019

Hennessy Lexus of Gwinnett responded

Thank you for the great review! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Dylan and the team will be thrilled to hear your feedback!

October 10, 2019

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Employee Rating

Excellent service and great people to work with I had very good experience with dealership and specially the salesman Mr. Dylan , he is the best man I ever deals to get car I am very well impressed More

by Zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mahoney

Oct 10, 2019

Hennessy Lexus of Gwinnett responded

We are so glad that you had a great experience with us! We truly appreciate the feedback and hope to see you again in the near future.

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