16 Reviews
Write a Review16 Reviews of Dylan Thomas
October 17, 2026
your dealership 'Toyota of Easton' has been superior in your service compared to the previous not named. Your technicians working in the automotive garage are competent and do a great job. I do have to co your service compared to the previous not named. Your technicians working in the automotive garage are competent and do a great job. I do have to comment on the quote system and how it let me down as I requested a quote for all brakes to be replaced, that is Front and Rear including brake pads, rotors, brake fluid, et al and the quote was presented to me while i was there for an oil change. I thought the quote was very competitive compared to where i had been before. WHY ? the quote was for the rear wheels only NOT all of them so when i dropped off the vehicle and service started the brake job i was called and told the quote was not for all four wheels but only the rear. I blame myself for not going over the presented quote to catch the error but when quoting customers please make sure you go over the quote in detail to avoid errors such as what i experienced. Otherwise your technicians did a great job on the brakes and have always done a great job on the oil changes. Also i have to mention "Amber Chandler, Service Advisor" who did her very best to smooth things out with the issue of me not understanding that i had only been quoted for two wheels and NOT four as i had requested. More
Other Employees Tagged: Edwin Blades, Christian Holbrook, William Thompson, Franklin Matos, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
September 30, 2026
I had a very good experience at Preston Toyota of Easton\! I’m happy with my experience and would recommend them to anyone looking for a Toyota dealership\. Thank you to the team\! Easton\! I’m happy with my experience and would recommend them to anyone looking for a Toyota dealership\. Thank you to the team\! More
Other Employees Tagged: Edwin Blades, Christian Holbrook, William Thompson, Franklin Matos, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
August 14, 2026
Efficient, effective and honest. Executed all phases of the sales process very quickly and accurately Executed all phases of the sales process very quickly and accurately More
Other Employees Tagged: Edwin Blades, Christian Holbrook, William Thompson, Franklin Matos, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
July 04, 2026
This is are 3rd time buying a vehicle here. Staff is always amazing and friendly. Staff is always amazing and friendly. More
Other Employees Tagged: Christian Holbrook, Franklin Matos
July 03, 2026
Treatment here checks all of the boxes. Knowledge, courtesy everything you could ask for. Very positive experience. Knowledge, courtesy everything you could ask for. Very positive experience. More
Other Employees Tagged: Mike Jacobs
July 02, 2026
Friendly, no pressure, professional, and NO EXCESSIVE DEALER MARKUPS. I received great buying experience with Preston Toyota. DEALER MARKUPS. I received great buying experience with Preston Toyota. More
Other Employees Tagged: Rhyheem Faulk-Willia
June 02, 2026
Car was picked up at 0800. Updates were provided in real time as the car was getting serviced. Car returned around 1345. Smooth service. Updates were provided in real time as the car was getting serviced. Car returned around 1345. Smooth service. More
Other Employees Tagged: Edwin Blades, Christian Holbrook, William Thompson, Franklin Matos, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs
May 24, 2026
The experience was great from the first time dealing with Dylan and arriving and meeting Tanner and Ashton. My experience lowered when I dealt with the finance department, he repeatedly try to offer me produ Dylan and arriving and meeting Tanner and Ashton. My experience lowered when I dealt with the finance department, he repeatedly try to offer me products and financing I was not interested in. I requested TSF which I ended up getting, however to obtain it required a lot of back and forth. At one point I was going to walk out. Listen if you have a great product such as a Toyota don’t make it so difficult and just actively listen to your consumer you will get a more successful result. More
Other Employees Tagged: Ashton Elm , Bradley Michael
May 21, 2026
Great sales experience with Christian! Totally worth the drive for us to come across the bridge. We love our car — lightly used 2024 Highlander Hybrid Limited. Totally worth the drive for us to come across the bridge. We love our car — lightly used 2024 Highlander Hybrid Limited. More
Other Employees Tagged: Christian Holbrook

