Franklin Matos
Franklin Matos at Preston Toyota of Easton

Franklin Matos

Sales & Leasing Consultant

Preston Toyota of Easton

6730 Ocean Gateway
Easton, MD 21601

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Franklin Matos

May 05, 2026

Dealership Rating
Employee Rating

From the moment we walked into the showroom until the time we drove away in our new Toyota, the staff and general experience was wonderful, helpful and exceeded all of our expectations. Special thanks More

by thomsinnott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Thomas

May 04, 2026

Dealership Rating
Employee Rating

The team at Preston Toyota of Easton is absolutely amazing !!! Would highly recommend for service and sales. More

by dave@dhwholdings.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
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I am happy with my service but need to be just a little faster on get you out the door More

by rockfish.nd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 04, 2026

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Great people, good deal, responsive, and attentive. I highly recommend Preston. Buy your next vehicle here - you won't be disappointed. More

by jamesbreis1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 02, 2026

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Great experience working with Franklin. I will buy a car from Preston Toyota again. Thank you! More

by Aegreece00
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
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They had the car we were looking for, and Franklin was great in setting up a convenient appointment on short notice. The finance team gave us a great rate. More

by sj_powell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Preston Toyota of Easton responded

Thank you for sharing your experience finding the car you were looking for. We’re glad Franklin set up a convenient appointment on short notice and our finance team secured a rate you’re happy with. Congratulations on your purchase and we look forward to serving you again.

March 19, 2026

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Employee Rating

I found him very patient with us and very willing to help me when another salesperson had an appointment. He jumped right in answering questions about the vehicle test driving and purchasing without missing More

by virgilio.tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Holbrook, Ashton Elm

Mar 19, 2026

Preston Toyota of Easton responded

We appreciate you sharing how patient and helpful our associate was when you needed assistance. It’s great to hear the test drive and purchase of your new Toyota 4Runner went smoothly. Enjoy your new vehicle, and let us know if we can help again.

March 17, 2026

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We loved working with Franklin- he was super attentive and very knowledgable. He was accommodating and coordinated our trade-ins efficiently. We had a couple of questions throughout the process about titl More

by gtkimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner was also super helpful

Mar 17, 2026

Preston Toyota of Easton responded

Thank you for recommending Franklin and sharing your experience with your used Ford Explorer purchase. We’re pleased he coordinated your trade-ins efficiently and involved his team to answer your questions about titles and registration. Enjoy your Explorer and let us know if we can assist down the road.

March 17, 2026

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Employee Rating

I brought my truck in for its 10k service. I was greeted promptly and my truck went in to be serviced. After a short wait, I was told my truck was done, it was delivered near the exit and re More

by dwendig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Coyne

Mar 17, 2026

Preston Toyota of Easton responded

It’s great to hear your Tacoma Hybrid’s 10,000-mile service went smoothly. Franklin appreciates knowing you felt comfortable and valued, and we’re glad your truck was ready quickly. Thank you for recommending our Toyota sales and service teams.

March 15, 2026

Dealership Rating
Employee Rating

Great customer service overall. My sales representative, Franklin, excelled my expectations. I am very happy with my car. I will definitely come back if in need of another car. More

by Eliz.vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Preston Toyota of Easton responded

Thank you for sharing your experience. We’re thrilled to hear Franklin exceeded your expectations and that you love your new Toyota Corolla. We look forward to assisting you again whenever you need another car.

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