Franklin Matos
Sales & Leasing Consultant
Preston Toyota of Easton
6730 Ocean Gateway
Easton, MD 21601
Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Languages Spoken
English
Spanish
30 Reviews
Write a Review30 Reviews of Franklin Matos
October 17, 2026
your dealership 'Toyota of Easton' has been superior in your service compared to the previous not named. Your technicians working in the automotive garage are competent and do a great job. I do have to co your service compared to the previous not named. Your technicians working in the automotive garage are competent and do a great job. I do have to comment on the quote system and how it let me down as I requested a quote for all brakes to be replaced, that is Front and Rear including brake pads, rotors, brake fluid, et al and the quote was presented to me while i was there for an oil change. I thought the quote was very competitive compared to where i had been before. WHY ? the quote was for the rear wheels only NOT all of them so when i dropped off the vehicle and service started the brake job i was called and told the quote was not for all four wheels but only the rear. I blame myself for not going over the presented quote to catch the error but when quoting customers please make sure you go over the quote in detail to avoid errors such as what i experienced. Otherwise your technicians did a great job on the brakes and have always done a great job on the oil changes. Also i have to mention "Amber Chandler, Service Advisor" who did her very best to smooth things out with the issue of me not understanding that i had only been quoted for two wheels and NOT four as i had requested. More
Other Employees Tagged: Edwin Blades, Christian Holbrook, Dylan Thomas, William Thompson, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
September 30, 2026
I had a very good experience at Preston Toyota of Easton\! I’m happy with my experience and would recommend them to anyone looking for a Toyota dealership\. Thank you to the team\! Easton\! I’m happy with my experience and would recommend them to anyone looking for a Toyota dealership\. Thank you to the team\! More
Other Employees Tagged: Edwin Blades, Christian Holbrook, Dylan Thomas, William Thompson, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
September 18, 2026
We enjoy visiting the crew at Preston Toyota. Even when we go get service done. They always have time to chat with pass customers. Reason why we choose Preston Toyota for our vehicles. Even when we go get service done. They always have time to chat with pass customers. Reason why we choose Preston Toyota for our vehicles. More
Other Employees Tagged: Rhyheem Faulk-Willia
August 14, 2026
Efficient, effective and honest. Executed all phases of the sales process very quickly and accurately Executed all phases of the sales process very quickly and accurately More
Other Employees Tagged: Edwin Blades, Christian Holbrook, Dylan Thomas, William Thompson, Rhyheem Faulk-Willia, Ashton Elm, Mike Jacobs, Caroline Lednum
July 28, 2026
Everybody at Toyota was very friendly, especially Franklin. He handled my sale and my trade-in very professional professionally including Bradley. Thank you both so much. Franklin. He handled my sale and my trade-in very professional professionally including Bradley. Thank you both so much. More
July 10, 2026
Couldn't be happier with the deal I received, even on a hard to find sought after vehicle like the LandCruiser. Franklin the salesman was genuine and honest and kept up great communication to ensure I got hard to find sought after vehicle like the LandCruiser. Franklin the salesman was genuine and honest and kept up great communication to ensure I got the vehicle I was looking for. Literally called me before it was even unloaded from the 18 wheeler. The rest of the staff were personable, friendly, and helpful. The dealership itself was modern, clean, and comfortable. And free coffee ! If I ever need another Toyota I will 100% got to Preston Toyota in Easton. C. Gray More
Other Employees Tagged: Grant & Ben

