Dylan Way
Dylan Way at Crain Hyundai of Fayetteville

Dylan Way | Page 2

GSM

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

Contact Me
not yet
rated
139 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

GENERAL SALES MANAGER, FINANCE DIRECTOR, DEALER TRADE MANAGER

not yet
rated

139 Reviews

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139 Reviews of Dylan Way

February 11, 2023

Dealership Rating
Employee Rating

Dylan made my first car buying experience so, so enjoyable! He was super knowledgeable about the car I wanted and took time to answer all my questions without making me feel rushed. While they didn' More

by Riley Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

February 09, 2023

Dealership Rating
Employee Rating

Not too customer. Didn’t keep me informed about the status of a new motor More

by Ninas9
Recommend Dealer
No

Other Employees Tagged: Rick McGaugh

Feb 09, 2023

Crain Hyundai of Fayetteville responded

Ninas9, Because you are not in our system as "Ninas9" I cannot pull up your contact information. Please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net and I am happy to help you with the status of your engine. As a general rule we have to wait on Hyundai corporation to build and ship replacement engines. Unfortunately we have no input over the process, Again contact me and I am happy to give you any information on the engine that we have. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Feb 09, 2023

Crain Hyundai of Fayetteville responded

.

February 08, 2023

Dealership Rating
Employee Rating

The staff was awesome. They went out of their way to get us the car we wanted, and make the price reasonable! More

by Chad R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 30, 2023

Dealership Rating
Employee Rating

Awesome customer service! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! More

by Srickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Crain Hyundai of Fayetteville responded

I know the entire staff appreciates and thanks you for your kind words. We thank you for your business and look forward to serving you in the future. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

January 23, 2023

Dealership Rating
Employee Rating

Very friendly and patient. I appreciated that many came to introduce themselves, and they showed me around the dealership/service department. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Mike Wallace , Tim Butler, Grey Brunson

January 21, 2023

Dealership Rating
Employee Rating

Friendly and patient. I appreciate that everyone took the time to introduce themselves and show me around the dealership. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

The sales person listens to me and found what I needed and all people treated me with respect. More

by Taylor2540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 26, 2022

Dealership Rating
Employee Rating

They were very friendly and very helpful into finding what I need. I do not ever regret doing business with them and I tell a lot of people about the experience I have had. More

by Jessyandjessica Gibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: R G, Marketing Team, Rick McGaugh , Jim Cox

November 14, 2022

Dealership Rating
Employee Rating

It was a no pressure sale and I appreciated that and also had a good inventory to choose from More

by DARRYWADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 10, 2022

Dealership Rating
Employee Rating

I had a great experience at Hyundai Crain, Dylan was very helpful and worked hard to find great deals! More

by Linzee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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