Eddie Marshall
Commercial Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
179 Reviews
Write a Review179 Reviews of Eddie Marshall
December 20, 2025
Courteous and professional while ensuring my vehicle needs were met. Very much appreciated, my vehicle is cared for by Southern Ford team and parts department while making sure my F350 is ready to tackl needs were met. Very much appreciated, my vehicle is cared for by Southern Ford team and parts department while making sure my F350 is ready to tackle work or pleasure operations. More
Other Employees Tagged: Alicia Chapman-Jones
December 18, 2025
What an excellent expertise at the truck center. I was in a bind and your all star staff came through and got me back on the road in what I would say is record time for any dealership! I was in a bind and your all star staff came through and got me back on the road in what I would say is record time for any dealership! More
Other Employees Tagged: I’m not sure if the females name in the truck center but she’s right up there with Eddie!
December 18, 2025
Very efficient. Super pleasant. Very helpful Great dealership experiences over the years!. Try to really care about me. Super pleasant. Very helpful Great dealership experiences over the years!. Try to really care about me. More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson, Kevin Phillips, ELIJAH BOBINGER
December 14, 2025
There was a mixup on my service appointment but the shop manager took care of business. I was in and out with what I needed quickly. The manager kept me informed on the progress. Overwhelmed by the truck sh manager took care of business. I was in and out with what I needed quickly. The manager kept me informed on the progress. Overwhelmed by the truck shop’s professionalism. Great customer service!!! More
December 04, 2025
Very pleasant staff. I waited on the car and the work was done in about 1 1/2?hours. I waited on the car and the work was done in about 1 1/2?hours. More
Other Employees Tagged: Jeff Dobson, Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson, Kevin Phillips , MATTHEW CARTER, QUERIDA WILLIAMS
November 24, 2025
Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. great pick and delivery service. Never had a better experience with any other company. More
Other Employees Tagged: Jeff Dobson, Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson, Kevin Phillips , MATTHEW CARTER, QUERIDA WILLIAMS
November 14, 2025
Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More
Other Employees Tagged: Jeff Dobson, Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson, Kevin Phillips , MATTHEW CARTER, QUERIDA WILLIAMS
November 09, 2025
He was very pleasant and helpful. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. More
Other Employees Tagged: Jeff Dobson, Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson, Kevin Phillips , MATTHEW CARTER, QUERIDA WILLIAMS

