Robert Johnson

Just went in for a routine oil change Everything was ok I have no complaints have no complaints More

by gcnsarah Verified Customer Verified Customer

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Start to finish very professional and service oriented. Really appreciated the narrated video of my truck. Really appreciated the narrated video of my truck. More

by smccloud2 Verified Customer Verified Customer

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Good service with good help from staff Good service with good knowledgeable staff that assisted me with my service during my last visit. good knowledgeable staff that assisted me with my service during my last visit. More

by brandonpacewicz Verified Customer Verified Customer

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Was there for 2 hours for an appointment to have oil change and inspection. Too long of a wait change and inspection. Too long of a wait More

by cheryl.riley Verified Customer Verified Customer

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Robert was very professional and consistent with keeping me updated on progress. He didn’t waste my time which is a huge compliment and very much appreciated. me updated on progress. He didn’t waste my time which is a huge compliment and very much appreciated. More

by salyermr79 Verified Customer Verified Customer

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Professional , excellent service, experience techs, very courteous, prioritize, cleaning environment, and a friendly environment. Fast service. courteous, prioritize, cleaning environment, and a friendly environment. Fast service. More

by MPDTDIVA1842 Verified Customer Verified Customer

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Robert Johnson's assistance was exceptional! The service department is first class. I found the AI scheduling by 'Pam' to be easy to use and I got a same day appointment. Definitely happy to be The service department is first class. I found the AI scheduling by 'Pam' to be easy to use and I got a same day appointment. Definitely happy to be a dedicated Southern Ford customer. More

by JKLANGE89 Verified Customer Verified Customer

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My experience with Southern Ford, to include sales staff and service department has been a pleasure. The customer service they provide is exemplary. and service department has been a pleasure. The customer service they provide is exemplary. More

by robert.coldiron1 Verified Customer Verified Customer

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We were really pleased with our experience with Robert Johnson. He listened to us and made recommendations about options to address our problems. The work was done in the timeframe they indicated it would Johnson. He listened to us and made recommendations about options to address our problems. The work was done in the timeframe they indicated it would likely take. I think the biggest improvement with Southern Ford service in the last year has been in your communication. A year or more ago it was very difficult to get anybody on the phone and it was very frustrating to try to use Southern Ford for service. This is different from the large truck service center that you have. I've been very pleased with them. So we will continue to use Southern Ford. More

by robsphone103 Verified Customer Verified Customer

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Very attentive and efficient. They made sure to keep me apprised of the progress and the service was quick. They made sure to keep me apprised of the progress and the service was quick. More

by JACKIEKRUSSO Verified Customer Verified Customer

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