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EDDIE MARSHALL
EDDIE MARSHALL at Southern Ford
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EDDIE MARSHALL | Page 2

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of EDDIE MARSHALL

April 20, 2024

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Great service. Kept me updated and sent reminders for the appointment. I recommend using them to maintain you truck! More

by rjdowling80
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Recommend Dealer
Yes
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Apr 24, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

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Eddie and his team are always customer focused, and thorough in their work. We are constantly impressed with their friendly support! More

by kienlefred
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

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Apr 24, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

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This place did a quick job. They had me come pick up my car while waiting for parts and got most done in one day. More

by PATGAT96
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 19, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2024

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Sales department took care of issue I had with used truck I recently purchased. I will come back in the future for services. More

by fansabo
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Yes
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Apr 17, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

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Eddie in the service department worked with sales team to get issue taken care of a no charge. Will definitely go back in the future. More

by fansabo
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Recommend Dealer
Yes

Other Employees Tagged: MANNY PATEL

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Apr 16, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 10, 2024

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Jon and the Southern Ford Team are great to work with. I appreciate you all! More

by Not the GM
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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Apr 11, 2024

Southern Ford responded

Thank you.

April 09, 2024

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I have been going to this dealership for over 20 years. I bought 2 new cars here and have always been happy with the service. More

by Ponycar1995
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Yes
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Apr 11, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 09, 2024

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Wouldn't tell anyone else to use this dealership. I think the service is really More

by jtheclaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 09, 2024

Southern Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 09, 2024

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Quick and professional service. Kept me informed on the progress of my truck. Will recommend More

by cpgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 09, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2024

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Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, More

by bertsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, JARED STARK, EDWIN WARREN

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Apr 04, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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