EDWIN WARREN
EDWIN WARREN at Southern Ford
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EDWIN WARREN | Page 6

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of EDWIN WARREN

March 27, 2024

Dealership Rating
Employee Rating

Knowledgeable workers, had the parts in stock, and fixed my vehicle same day. Happy to be back on the road More

by ARGABRIGHT52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 26, 2024

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The team was professional, service was fast and efficient. Customer service was great and look forward to continuing working with the service team. More

by Fredrick Baker
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2024

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Very polite. Had little problem with what service was being done. But was taken care of in a professional manner. More

by raybenson18@outlook. Com
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2024

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Employee Rating

Very pleasant to work with from the beginning to end. We were happy with our vehicle and they were very reasonable in negotiations, did not feel pressured during negotiations. We had a small issue with t More

by kevin.mckelvey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 14, 2024

Dealership Rating
Employee Rating

I don’t do theses for this reason ! ! I hate the writing!! Y’all did good and I will be back More

by vonfries
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 14, 2024

Southern Ford responded

We appreciate your 5-star rating!

March 12, 2024

Dealership Rating
Employee Rating

I was experiencing some issues while driving, when I called they were able to get me in right away. Edwin Warren was very friendly and helpful. I appreciate the text process that keeps you up to speed. More

by Amew84
Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

March 12, 2024

Dealership Rating
Employee Rating

They did an excellent job getting me in to look at my issue before my 50,000 mile warranty was up. The parts came in right away and my car was ready faster than expected. The only thing that I did not li More

by Helen9
Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

March 12, 2024

Dealership Rating
Employee Rating

Edwin was great… however whoever but the finished the oil change forgot to solidly replace the splash plate More

by Ken
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2024

Southern Ford responded

We appreciate your feedback and are eager to better your return experience.

March 12, 2024

Dealership Rating
Employee Rating

Service was fast and convenient as always as Southern Ford. Staff iv extremely friendly and helpful More

by Z.NIKKITA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 09, 2024

Dealership Rating
Employee Rating

Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. More

by MSPENCER40
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Recommend Dealer
Yes
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