Earl Mosby | Page 4

They did a good job. i had no issues with the service provided to me. i had no issues with the service provided to me. More

by JOSEPHMMOSIER Verified Customer Verified Customer

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Very nice people and quick response schedule was very good and waiting for the results came quickly good and waiting for the results came quickly More

by ellyfoote1952 Verified Customer Verified Customer

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Good communications is very important when dealing with automobile repair and service. Koons service personnel did a great job. automobile repair and service. Koons service personnel did a great job. More

by Windjammer Verified Customer Verified Customer

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From the moment I arrived for my appointment the service department was ready and willing to help with my concerns. He took notes and even read everything back to me before I left. Two days later (as promi department was ready and willing to help with my concerns. He took notes and even read everything back to me before I left. Two days later (as promised) I received a call that my vehicle was ready for pick-up. My vehicle was ever ran as smoothly as it currently does today. Earl even called me a day later to make sure we were all good. You talk about white glove service , well Koons Ford of Annapolis gives you just that. I can’t recommend this dealer enough. More

by Kloth, Kaelyn 001 Verified Customer Verified Customer

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Always receive first-rate service at Koons. Very accomodating during recent heavy snow and ice. Very accomodating during recent heavy snow and ice. More

by MICHAEL.HARRISON Verified Customer Verified Customer

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I need a new SUV or Truck and hope my trade in is a good possibility possibility More

by jperry20 Verified Customer Verified Customer

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Mike Treas is always great! First class attention to the issue and keeping me informed. First class attention to the issue and keeping me informed. More

by BLR256 Verified Customer Verified Customer

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Always prompt service and quality repairs I can count on. No unnecessary up-selling either. Nice lounge and free hot drinks as well. No unnecessary up-selling either. Nice lounge and free hot drinks as well. More

by larry.v Verified Customer Verified Customer

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Work was performed as explained and completed within the time frame. Thanks for giving the car a bath! time frame. Thanks for giving the car a bath! More

by swsider Verified Customer Verified Customer

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Thank You for an Excellent Service Experience Koons Ford of Annapolis Team, I would like to extend my sincere appreciation for the outstanding service I recently received at your dealership. The entire Ford of Annapolis Team, I would like to extend my sincere appreciation for the outstanding service I recently received at your dealership. The entire experience was professional, efficient, and clearly centered on customer satisfaction from beginning to end. Please share my special thanks with your Service Manager, Mr. Earl Moselby, whose leadership and professionalism were evident throughout the process. His attention to detail, clear communication, and commitment to high-quality service truly made a positive impression. I was pleased to leave a five-star rating and will confidently recommend Koons Ford of Annapolis to others based on this excellent experience. Thank you again for your dedication to providing exceptional service and for maintaining such a high standard of care for your customers. Sincerely, Dr. KM Graves More

by KGR9021056 Verified Customer Verified Customer

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