Earl Mosby | Page 4

They have been taking great care of my vehicle for years now. I don't see how it could be better. now. I don't see how it could be better. More

by LUISRC Verified Customer Verified Customer

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Scheduled an appointment for a recall for my 2025 ford explorer SUV. Dropped off the vehicle at 6:30am day of service appointment. Returned at 3:00pm and service advisor told me my vehicle had not been se explorer SUV. Dropped off the vehicle at 6:30am day of service appointment. Returned at 3:00pm and service advisor told me my vehicle had not been serviced. This is unacceptable!! Service manager apologized and really had no reason why my vehicle had not been checked within the 4 hours I was told at appointment. More

by rtoutten Verified Customer Verified Customer

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We've had great service on two vehicles over 15 years. Great people. Very professional. Great people. Very professional. More

by RAYLYNNOLIVER Verified Customer Verified Customer

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I have a recall, I was told the part needed to be ordered and it woul take 2 weeks but it’s been over a month, I reached out and was told I would be contacted when the part was ready and it woul take 2 weeks but it’s been over a month, I reached out and was told I would be contacted when the part was ready More

by andrewright Verified Customer Verified Customer

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It took longer than I thought but was inform what the amount was going to be amount was going to be More

by NLNIDA Verified Customer Verified Customer

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Efficient professional service department. Having the same service rep each visit is a big plus Having the same service rep each visit is a big plus More

by DKH21122 Verified Customer Verified Customer

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Great people, great service. Delivered on time as promised. I highly recommend Koons Ford for your service needs. Delivered on time as promised. I highly recommend Koons Ford for your service needs. More

by David2955Dave from Annapolis Verified Customer Verified Customer

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Mike Treas goes above beyond to promote the best service and professionalism possible in a timely and budget friendly manner. and professionalism possible in a timely and budget friendly manner. More

by HILDA.WHITTINGTON Verified Customer Verified Customer

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Service was fairly quick with a friendly staff. Will bring my Bronco back there again for service. Will bring my Bronco back there again for service. More

by Gerry Takahashi Verified Customer Verified Customer

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They were very kind and they were also very helpful and it took less time to fix than they estimated. it took less time to fix than they estimated. More

by BLASTIT6 Verified Customer Verified Customer

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