Ed Barnes | Page 3

I felt that Jim Ellis and Ed gave me exemplary Customer service. In addition, I really appreciated the follow up. That was very timely. service. In addition, I really appreciated the follow up. That was very timely. More

by That Guy! Verified Customer Verified Customer

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Great service. They pay attention to your needs and does not diminish your concerns. Just very nice. They pay attention to your needs and does not diminish your concerns. Just very nice. More

by jbap1.@aol.com Verified Customer Verified Customer

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Blatant Overcharging on 2 occasions within 11 days. What makes is even worse the dealer did not thoroughly do the job on the first visit which caused the 2nd visit. What makes is even worse the dealer did not thoroughly do the job on the first visit which caused the 2nd visit. More

by MIKEGAINEY45 Verified Customer Verified Customer

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Always very good with communicating with me and explaining everything in the easiest way possible to understand. He is one of the nicest men I have met. I am very lucky to have his as my advisor explaining everything in the easiest way possible to understand. He is one of the nicest men I have met. I am very lucky to have his as my advisor More

by JORDAN@AVERYSHVAC.COM Verified Customer Verified Customer

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I had an appointment near the end of the day and was out in less than 45 minutes. I appreciated Ed walking me to my car and making sure things had been reset, I haven't ever experienced that at a dealership in less than 45 minutes. I appreciated Ed walking me to my car and making sure things had been reset, I haven't ever experienced that at a dealership before. More

by gailmariaanderson Verified Customer Verified Customer

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Staff listened to my problems and fixed them the first time. All the staff members were a pleasure to deal with. time. All the staff members were a pleasure to deal with. More

by Clivermore50 Verified Customer Verified Customer

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I couldn’t be happier with my experience at Jim Ellis GMC at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was take at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was taken care of. A huge thank you to my salesperson, David Estrella, and his manager, Sami Karaki, for standing behind the sale and making sure I was taken care of. I also want to recognize my service writer, Ed Barnes, who did an excellent job communicating with me and getting the problems resolved. It’s easy for a dealership to treat you well when they’re trying to sell you a vehicle. What really matters is how they treat you after the sale when an issue comes up, and that’s where these guys really impressed me. Great customer service, great communication, and they followed through on what they said they would do. I truly appreciate David, Sami, Ed, and Jason at Jim Ellis GMC. They’ve earned my business and my recommendation! -Kelly Ledford More

by KLEDFORD77 Verified Customer Verified Customer

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Thanks to Jim Ellis I'm back on the road again in style so keep up the good work so keep up the good work More

by Cjayson77389 Verified Customer Verified Customer

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Ed Barnes is great and appreciate his help and care when I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come clo I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come close! He's remarkable and an incredible asset to your dealership. Do whatever you have to keep him there - others just don't compare. As someone in a service role myself, I can appreciate how taxing it can be, but he's always exceeded our expectations. We know we'll get taken care of and the job will be done right when it's in his care. More

by KELLYRSAJID Verified Customer Verified Customer

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I Appreciate Greatness within All Supportive Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glor Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glorious Energy for All, Thank You Mr. Barnes and The Department Management God's Will. More

by TUMPIN4 Verified Customer Verified Customer

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