Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 34

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

December 16, 2021

Dealership Rating
Employee Rating

Clean and fast service they got me in to make repair in less than 24 hours and had my car fixed and ready to go in two hours! More

by KATIE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2021

Dealership Rating
Employee Rating

Service is always professional and in a timely manner. Service agents are friendly and helpful. More

by DUKEGT30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 18, 2021

Dealership Rating
Employee Rating

Been going here for the 5 years that I’ve lived in Georgia, haven’t had any issues with them. They always deliver and provide good services. More

by NIEFY_CLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tate Gardner

November 15, 2021

Dealership Rating
Employee Rating

My issue is not with the service department. They provided service as bes they could given the circumstances. The design of the car is very poor when the battery, battery case, and bumper all have to More

by LTwining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2021

Dealership Rating
Employee Rating

Service Mgr. Ed Barnes pointed out timely maintenance needs. He answered future need questions frankly. More

by GBPFANL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2021

Dealership Rating
Employee Rating

Other service dealers do not perform like Jim Ellis GMC in Buford, Georgia. Best service department in North Georgia. More

by Melinda Tocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy

Oct 22, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello! Thank you for taking the time to let us know how we did. We sincerely value your business and look forward to your next visit!

October 14, 2021

Dealership Rating
Employee Rating

I was disappointed to learn that you have stopped the late afternoon discount pricing program More

by WDBLANKENSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!

October 14, 2021

Dealership Rating
Employee Rating

2.5 hour wait for oil change with appointment. Please ask the customer upfront if they would like a courtesy AUTOMATIC car wash for people who only hand wash their cars. The brushes are harsh. More

by RERE0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello. Thank you for taking the time to leave us this information about your recent visit. Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

September 30, 2021

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. I will continue to be a customer at Jim Ellis Gmc. More

by Tyler90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tate Gardner, Sean Garrett

Oct 02, 2021

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dealership Rating
Employee Rating

Very friendly staff. Very efficient. It was nice that the service manager texted me with updates as my truck was being worked on. Highly recommend Jim Ellis Ga Mall service center. More

by CHRISFOWLER201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. Thanks for the recommendation, and have an amazing day!

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