Ed Fallon | Page 3

Have purchased my last three X3s from BMW of Fort Washington. Fair prices and great service. Service department always on top of issues and provides valued recommendations. Washington. Fair prices and great service. Service department always on top of issues and provides valued recommendations. More

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I wanted to write about my experience purchasing my 2023 BMW X5 from Jim Kostack. It was seamless from start to finish! From the beginning when I contacted Jim with a competitors offer, to the end when he d BMW X5 from Jim Kostack. It was seamless from start to finish! From the beginning when I contacted Jim with a competitors offer, to the end when he delivered my vehicle directly to my house and brought J.P with him to teach me everything I needed to know. Jim also drove off with my leased Mercedes, and took care of any end of lease issues. The majority of the paperwork was handled electronically via email. Having purchased and leased many cars, this experience was by far the best ever! You can be sure that in 3 years I will be back to trade this car in and purchase a new one from Jim. More

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Ben did an awesome job detailing my car! Was able to get it done right away - hassle free! Will 100% get this done again and would highly recommend to anyone! Thanks Ben! And of course Was able to get it done right away - hassle free! Will 100% get this done again and would highly recommend to anyone! Thanks Ben! And of course Ed Fallon is the best - that goes without saying!!! More

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Excellent service at BMW of Fort Washington The service was quick and easy. The people were are always great. was quick and easy. The people were are always great. More

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Ben is always helpful pleasant friendly and quick to make helpful suggestions. I can always depend on him to say hello and he always remembers my name. make helpful suggestions. I can always depend on him to say hello and he always remembers my name. More

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I’ll give Jim 10 Stars! He was very patient with me and listened to my concerns, did some investigating and fixed the problem. I there were more people like Jim that want t He was very patient with me and listened to my concerns, did some investigating and fixed the problem. I there were more people like Jim that want to help customers and not just ignore the problem and say I’ll call you and you never hear from them! I call that outstanding customer service and I definitely will purchase and send family & friends to BMW FT WASHINGTON THANKS AGAIN JIM. More

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I am a loyal customer for more than 30 years. Ben Ammar is an outstanding employee. I have known him for a long time and he has gone out of his way on many occasions to help me with a question or Ben Ammar is an outstanding employee. I have known him for a long time and he has gone out of his way on many occasions to help me with a question or service problem with one of my cars. I currently have 2 BMW's from your dealership and Ben is one reason that I will continue to come back. Great customer service. Thank you. Gary Kyle More

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BMW of Ft Washington PA! Is terrific!! Nicest and most helpful people!! I can always count on them!! Have used that dealership for 20 years, would never go anywhere else!! Is terrific!! Nicest and most helpful people!! I can always count on them!! Have used that dealership for 20 years, would never go anywhere else!! More

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Ben Ammar is excellent regarding his willingness to help and/or resolve an issue. He is easy to work with and represents this dealership in a terrific manner ! In addition, I wanted to highlight the great e and/or resolve an issue. He is easy to work with and represents this dealership in a terrific manner ! In addition, I wanted to highlight the great efforts of Richard Lanci as well. Rich is extremely personable and very customer satisfaction oriented. He listens to you, is sensitive and then does everything to make sure you are a satisfied customer. Nice guy and caring ! More

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BMW of Fort Washington is extremely customer satisfaction oriented. Ed Fallon, a salesperson, exemplifies this in the best possible manner. Ed is always willing to assist and answer any question or obtain th oriented. Ed Fallon, a salesperson, exemplifies this in the best possible manner. Ed is always willing to assist and answer any question or obtain the help/support you need to resolve any issue that arises. Many sales individuals forget you after the sale. What should especially be noted about Ed is that whether or not he sold you the vehicle, he is there for you. Ironically, our last BMW purchase at West German (now BMW of Fort Washington), due to timing pressures had to be completed while Ed was on vacation and transacted with another sales person. Although Ed did not make this sale, he continues to be there for us. What matters to Ed is that you are a satisfied BMW customer, and will continue to do your service and sales at this dealership. He represents BMW of Fort Washington in a positive way. Ed should be recognized, rewarded & his efforts highlighted as a model for others. You are most fortunate to have Ed as a member of your team and organization !!! They do not make them like Ed any longer. More

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