Ed Fiorvante | Page 19

Great experience! Dennis was very helpful and friendly. Everyone worked hard at getting us the price and vehicle we were looking for. Very Happy Customers who will retu Dennis was very helpful and friendly. Everyone worked hard at getting us the price and vehicle we were looking for. Very Happy Customers who will return and recommend Lester Glenn to friends & family. More

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Awsome experience!!! As second time buyers at Lester Glenn, we decided to purchase a Jeep. At the dealership we meet Mike Nacinovich who greeted us when we walked in. He As second time buyers at Lester Glenn, we decided to purchase a Jeep. At the dealership we meet Mike Nacinovich who greeted us when we walked in. He introduced us to Steve Regan who then helped us decide which model would best suit our needs. Mike and Steve made our new car buying experience unbelievably smooth. Steve went over every detail of our new car with us from test drive to delivery and Mike was there to over see every step to make sure we were happy. Ed Fiorvante had all the paper work prepared when we came to finalize the purchase, so all we had to do was sign our name. We have already recommended the dealership because of our awesome experience. More

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New Dodge Journey!!! Lester Glenn was recommended to us by family. And happy they did! Had a great intro convo over the phone w/Ron Garguilo who assured me that the trip Lester Glenn was recommended to us by family. And happy they did! Had a great intro convo over the phone w/Ron Garguilo who assured me that the trip out to NJ from Brooklyn would be worth it! And it was :) Steve greeted up upon arrival and instantly show us what we were looking for, after working with him and Darren we left driving off into the sunset in our new Journey! Our only negative, is due to misplacement of the cars keys we had a long wait to finalize the deal. Aside from this one factor, everyone was friendly and worked as hard as they could to make up for the lost time. More

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Exceptional Experience! The team worked like a cohesive unit to accommodate my very challenging schedule and put me in the car that I desired. Their method of operation inclu The team worked like a cohesive unit to accommodate my very challenging schedule and put me in the car that I desired. Their method of operation including the old school personal interaction combined with interjecting modern methods of electronic communications to bring the deal to a favorable close, which for me was ideal because time is my most precious commodity. More

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Buying a car at Lester Glenn was a very pleasant experience In shopping online for a certified used Hyundai, we noticed that Lester Glenn had the best prices and biggest selection. So we decided to visit, even In shopping online for a certified used Hyundai, we noticed that Lester Glenn had the best prices and biggest selection. So we decided to visit, even though it was about 60 miles from our home and we had two dealers near us. It turned out to be a very good decision. The atmosphere at Glenn is friendly and not at all aggressive. Our sales rep, Steve Regan, cared that we found what we were looking for and presented us with a fair price. When we got into negotiations about our trade-in's value, Steve and his manager, Ed Fiorvante, made a fair proposal. We closed financing with Jim Prendergast, and he was friendly and efficient. We would certainly recommend Lester Glenn to others and them it is worth the drive. More

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Amazing 5 Star Service Right from the beginning, Anita Giammarino in Internet Sales was incredibly responsive to questions and friendliest of the many Jeep dealerships I con Right from the beginning, Anita Giammarino in Internet Sales was incredibly responsive to questions and friendliest of the many Jeep dealerships I contacted by phone. She was not pushy and I was happy to make an appointment with the sales team. Robert Yuro greeted me as soon as I was on the lot. He immediately recognized I had done my research regarding price and features of a new 2014 Jeep Patriot. What I wanted was a special order and Rob didn't attempt to sell me anything in inventory. He had no trouble writing up the paper work and presenting a price. Ed Fiorvante presented a great offer with no hidden costs and a straight up deal. Upon delivery of the vehicle, Jim Prendergast was incredibly friendly and fast in preparing the financing and other miscellaneous paper work. A truly enjoyable and easy car buying experience. Lester Glenn has made customers for life. More

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Dishonest waste of time I communicated with Amy for a jeep wrangler purchase after I explained she had the vehicle I wanted however did not have the white top and fenders her I communicated with Amy for a jeep wrangler purchase after I explained she had the vehicle I wanted however did not have the white top and fenders her words verbatim was " I have another jeep with the white top I will switch that out for you and I will either see if I have one with the white fenders you want or get them aftermarket". Then we worked on pricing, I explained I was part of an affiliate Chrysler jeep organization which allows 1% below invoice she came back with over invoice. I explained what the breakdown was and she spoke with her manager and we settled on a price. I also explain I would need to be in and out since I had a business flight I had to make she assured me not a problem. We'll I arrived and spoke with Brian (very nice guy) and told me Amy was busy but he could assist me. I provided my info and he pulled the vehicle up so I can see it in person. I explained the top and flares should be white since this is what Amy and I negotiated on. We'll he said there was no notes on this in their system. I looked at my husband and told him I have a bad feeling and I was ready to furiously walk. Ed came over after looking at my documents and stating I could not use a discount program he went on to say he could not switch the cap or flares at all because those are VIN specific and it was in the window sticker. He went on to say if he had a used top in white he would do it. This aggravated my husband since we were purchasing a new car and paying new price for the top. He rose and sad sorry he couldn't help us. I told him the trip was a waste of time and I would not have traveled an hour and a half if they could not provide what I wanted. Do yourself a favor and go elsewhere More

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Outstanding Experience Steve Regan and Staff were outstanding in every aspect of my visit. As a sales professional I was impressed with their Honesty, Professionalism and At Steve Regan and Staff were outstanding in every aspect of my visit. As a sales professional I was impressed with their Honesty, Professionalism and Attentiveness throughout my purchase. I was undecided on whether to purchase a vehicle that day or week in fact, but through my interaction and comfort with Steve and Staff I decided that today was the day to buy a new vehicle! Thanks again. More

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Steve worked good within my budget and got me a care that worked well for me. Overall the experience was great and the car has been a much needed addition. worked well for me. Overall the experience was great and the car has been a much needed addition. More

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This was our second purchase from a Lester Glenn Dealership. We highly recommend anyone going to Lester Glenn. Steve Regan was very easy going, friendly and very informative with the vehicle we in Dealership. We highly recommend anyone going to Lester Glenn. Steve Regan was very easy going, friendly and very informative with the vehicle we initially were interested in buying and in the end did buy it. Steve was very helpful, we will be back!!! Thanks Steve for making the always stressful day and pleasant one!!! More

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