Ed Riley | Page 16

Nice experience Tim made a car deal a very pleasant experience ,when they are not always that way!will definitely be back to Davis for future purchases ! Thank you to Tim made a car deal a very pleasant experience ,when they are not always that way!will definitely be back to Davis for future purchases ! Thank you to Ed Riley for helping with the little glitch and everyone who helped with my purchase , love my TLX !! More

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RDX purchase Great experience working with Davis Acura ! My sales person was very easy to deal with and got me into a vehicle and plan that worked best for my nee Great experience working with Davis Acura ! My sales person was very easy to deal with and got me into a vehicle and plan that worked best for my needs. Thad More

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Best place to buy your dream car with best price. It was my first time at Davis Acura but we had a great experience Here !! Gave us the best price without being there for 2-3 hours. Everyone was super It was my first time at Davis Acura but we had a great experience Here !! Gave us the best price without being there for 2-3 hours. Everyone was super helpful, specially Manager Ed Riley was very kind and his customer service was amazing. Also Steve did his best to help us out with our needs. We loved everything about it. I was really happy with Ed's down to earth nature. What a manager 👌, Ed gave us the best deal, without him We won't be able to buy our Acura. Thanks again for everything 🙏🏽 Ed and Steve you guys are the best and took really good care of us from beginning to end. I highly recommend this place to my friends & family to buy their dream car. More

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Great experience The team was both accommodating and professional and I felt that I was in good hands. I would recommend Davis to both friends and family. The team was both accommodating and professional and I felt that I was in good hands. I would recommend Davis to both friends and family. More

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Well run dealership both at sales end and service end. I leased a new Acura TLX back in April of 2017. It was my eight vehicle obtained from Davis Acura. My loyalty is based on the fact that I am dealing I leased a new Acura TLX back in April of 2017. It was my eight vehicle obtained from Davis Acura. My loyalty is based on the fact that I am dealing with an outstanding team. This year, I dealt with Steve Felker who did an outstanding job in making me feel like I got a fair deal and also in explaining the changes to the vehicle compared to my prior TL. Steve is a great asset to Davis Acura and should go far. I have also known and interacted with Rich Conti and Ed Riley who are also wonderful to deal with. More

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Positive Experience As a customer from out of state, I started my search on the internet for an Acura TLX. When I located a TLX at Davis, the rest was easy. A few conve As a customer from out of state, I started my search on the internet for an Acura TLX. When I located a TLX at Davis, the rest was easy. A few conversations later I was sold a great car! All of my interaction with Steve was re-assuring and positive, from start to finish. We even communicated via text when questions arose before everything was finalized. When I was at the dealership, Steve was friendly, upbeat and knowledgeable about all of the features of the car. His down to earth manner helped to make my car buying experience very pleasant. Thanks again! More

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Acceptable dealer but use caution During an initial call to the dealer, Janice was helpful in giving me details about the vehicle in question. My 3 hour ride to Davis wound up in a tra During an initial call to the dealer, Janice was helpful in giving me details about the vehicle in question. My 3 hour ride to Davis wound up in a trade to an upgraded used car. While on a test ride, I inquired about a highway to use (since I didn't know the area) and was told there wasn't one around. I've always had issues with dealers taking you on a two mile loop hoping to buy the car without fully testing it. Davis undervalued my trade in but was fair on the price of the newer vehicle. After trying to lower my payment by just $10 or $20, I was told no way, take the deal or leave it. We all know that the dealer wants to profit as much as possible but I was offered over $1000 more for my trade in with written proof at other dealers. Fortunately for Davis, this was the EXACT car I wanted. I had searched for months and apparently this model and color with the specific trim is hard to find. I wound up making the purchase anyway. While signing for the new loan, I was bombarded with insurance policy after insurance policy. I've never seen so many different types of optional coverages. They even tried to sell one for tires and wheels. 20 minutes into my 3 hour ride home the gas light came on. I though really? They didn't even spring for a full tank of gas. I have never in all of my 35+ years of car buying had a dealer not give you a full tank. I understand that dealers need to make a profit or they wouldn't be in business. I did receive a call after my purchase from Ed to discuss any issues I had with Davis. He made it right for me and I would definitely consider Davis for a future purchase if they have the vehicle I am looking for. All dealers should know that all it takes is an extra little something to make happy customers, even the ones with lots of car buying experience and knowledge. In the end, Davis took care of my needs. UPDATE: I've had this car for 2 weeks. Going on a trip next week and wanted the tires rebalanced. Turns out that this car was sold to me with 2 bent wheels. My local dealer told me that this would have been picked up during the inspection. I've called 2 people from Davis concerning this and they haven't returned my call. I was promised gift cards to be sent to me a week and a half ago that haven't come. Stay away from this dealer!! Very dissatisfied customer Update: Oct 2017. I have been taken care of. Although it was more of a headache with all of the back and forth calling, in the end I was satisfied. I love my used Toyota Avalon from Davis. I would look again at all of my purchase options when buying my next car but Davis will still be in the running More

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Excellence Service...As Always! Davis Acura never disappoints! This is my second purchase from Davis...from sales to management, Davis has an exceptional team! Trustworthy, profess Davis Acura never disappoints! This is my second purchase from Davis...from sales to management, Davis has an exceptional team! Trustworthy, professional and polite are a few ways to describe the team! I will absolutely recommend Davis Acura to my friends and family! More

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Great Experience This is my third purchase from Davis Acura. Both Rob Carcione and Ed Riley were exceptional people to work with. I'll be back again. This is my third purchase from Davis Acura. Both Rob Carcione and Ed Riley were exceptional people to work with. I'll be back again. More

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Excellent Dealership We have 2 Acuras and only buy and have them serviced here. The service team is awesome and Ed, the GM, is as classy as they come. Rob was our salesper We have 2 Acuras and only buy and have them serviced here. The service team is awesome and Ed, the GM, is as classy as they come. Rob was our salesperson for this car and is knowledge of the vehicle was impressive. It never feels like you are being sold on anything - Instead, they truly try to do right by the customer every time. We've thought about a few other makes and models but Ed and his team are the reason we stay with Acura. More

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