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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
303 Reviews

Employee Video

4.6

303 Reviews

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303 Reviews of Ed Rubenfeld

January 16, 2026

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Employee Rating

Always amazing service by all on property. Thank you for being a top notch service provider. More

by amber.toback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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January 10, 2026

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Employee Rating

Very nice car and love the details on the car too and the car is very smart and the colors are very pretty love the model car very nice. More

by CHRISTIANAJOSEPH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jan 12, 2026

Lexus of North Miami responded

We're delighted to hear you appreciated the details, design, and colors of the car you chose. Thank you for choosing Lexus of North Miami, Christiana!

January 05, 2026

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Employee Rating

Nice place to wait for the car, beautiful cafetería, excelent service, great attention, happy costumer More

by YEISFUQUEN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Konstantinos Fotiou , Sebastian

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Jan 06, 2026

Lexus of North Miami responded

Thank you for your feedback and for choosing Lexus of North Miami! We're pleased to know you enjoyed our cafeteria and received excellent service.

January 02, 2026

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Employee Rating

My husband was treated poorly! My tires were not checked properly. He had to chase after service people. More

by esta.garfunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jan 05, 2026

Lexus of North Miami responded

We certainly expect more from our team when it comes to customer service, and I am so disappointed to read about your recent visit. I'd like to make sure that all of your vehicle's needs are addressed as well. Would you consider reaching out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 01, 2026

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Employee Rating

Amazing service and great staff, helped me understand everything I needed to know. Highly recommend. More

by williamdelatorre030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Yairon H Napoles

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Jan 05, 2026

Lexus of North Miami responded

William, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

January 01, 2026

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Employee Rating

Demora casi tres horas por el cambio de un aceite es desesperante pérdida de tiempo, More

by LORENAECUADOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jan 05, 2026

Lexus of North Miami responded

Lorena, nos enorgullecemos de nuestra eficiencia y lamentamos los inconvenientes que le hayamos podido causar en esta ocasión. Si estuviera dispuesto/a a hablar conmigo directamente, nuestro equipo agradecería tener otra oportunidad para ayudarle y brindarle una experiencia de cinco estrellas. Gracias, Brittany Rivera - Customer Relations Manager - 786-528-3885

December 28, 2025

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Employee Rating

Excellent service, fast, efficient and professiona service representative . Will definitely return for my future services More

by BOBBY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Dec 29, 2025

Lexus of North Miami responded

Thank you for the five-star review, Bobby! We are thrilled to hear that you had an excellent, efficient, and fast service experience here at Lexus of North Miami. We look forward to assisting you again! Safe travels!

December 25, 2025

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Employee Rating

My car was taken promptly. Everyone was helpful and and nice. Easy pickup and again everyone was very nice. More

by DOTCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Dec 26, 2025

Lexus of North Miami responded

We’re delighted you had a seamless experience from drop-off to pick-up! Thank you for choosing Lexus of North Miami and for sharing your feedback.

December 24, 2025

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Employee Rating

Excellent service, Love this location, fast and friendly. Five stars!!! everybody is very knowledgeable. Thank you More

by weisabbod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Dec 26, 2025

Lexus of North Miami responded

We’re so thankful for your praise of our team! Thank you for supporting Lexus of North Miami. We hope you come back again soon!

December 19, 2025

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Employee Rating

Amazing customer service . Very transparent and helpful. I being a customer for many years and the process just get easier and better each time. More

by Margarita Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Cesar Alcala, Mona Green , Danielle Contaldi

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Dec 22, 2025

Lexus of North Miami responded

Margarita, thank you for being a loyal customer of Lexus of North Miami! We look forward to serving you for years to come!

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