Great service was in and out rep let me know if all other
pending maintenance
pending maintenance
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by nat852323
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bobby Rahmani
Jun 02, 2025 -
Lexus of North Miami responded
Thank you for sharing your positive experience with Lexus of North Miami, Nat!
Bobby has always been the most helpful agent I've ever
had the pleasure to deal with. And the food in the cafe was spectacular.
had the pleasure to deal with. And the food in the cafe was spectacular.
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by PASTEWSKI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bobby Rahmani
May 27, 2025 -
Lexus of North Miami responded
We're delighted to hear that Bobby provided such helpful service and that you enjoyed the cafe at Lexus of North Miami! Thank you for sharing your experience with us.
Service was excellent as usual always reliable upfront
and reliable I don’t hesitate returning
and reliable I don’t hesitate returning
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by BVLEGASPI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Semon fr service
May 27, 2025 -
Lexus of North Miami responded
We couldn't ask for a better review of Lexus of North Miami. Thanks so much for your kind words!
Excellent service all the way around.
Very helpful in every aspect. I wouldn't hesitate coming back again.
Very helpful in every aspect. I wouldn't hesitate coming back again.
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by agr1014
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bobby Rahmani
May 23, 2025 -
Lexus of North Miami responded
Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and assistance. We look forward to welcoming you back in the future!
Great customer service.
Loaner vehicle was new. Timely delivery. Car runs great with no issues.
Loaner vehicle was new. Timely delivery. Car runs great with no issues.
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by ivainstein
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bobby Rahmani
May 29, 2025 -
Lexus of North Miami responded
We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 3-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out.
Thank you!
Ed Rubenfeld - Service Manager - 305-372-3747
I had a wonderful service experience with this
dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly.
dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly.
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by jzb1234
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jonathan and Martin
May 22, 2025 -
Lexus of North Miami responded
We're delighted to hear that Ed, Jonathan, and Martin made your service experience at Lexus of North Miami so convenient and enjoyable. Thank you for sharing this positive feedback!
Just the oil change.
Didn’t address my other concerns. Issues with the tail light and wheel well
Didn’t address my other concerns. Issues with the tail light and wheel well
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by pedromerida00
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bobby Rahmani
May 29, 2025 -
Lexus of North Miami responded
Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about what prevented us from earning a 5-star review. If you're willing to share, please consider reaching out to me directly.
- Ed Rubenfeld - Service Manager - 305-372-3747
Great dealership.
Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful.
Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful.
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by levine.harvey
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Lexus of North Miami responded
Levine, we're delighted to hear that Ed, Todd, and Carlos provided you with excellent service at Lexus of North Miami. Thank you for sharing your positive experience!
I’m a customer from more than 5 years and I went on
Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call
Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks
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by diazalba1954
Lexus of North Miami always provides a Great customer
services . Questions are always answered in a timely manner.
services . Questions are always answered in a timely manner.
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by Laura C
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Abe Omar
, Bobby Rahmani
May 16, 2025 -
Lexus of North Miami responded
Laura, we're delighted to hear that our team at Lexus of North Miami consistently provides you with great customer service. Thank you for your kind words and support!