Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 20

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
350 Reviews

Employee Video

4.5

350 Reviews

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350 Reviews of Ed Rubenfeld

April 07, 2025

Dealership Rating
Employee Rating

I am grateful that Lexus provides loaners when servicing our cars. The Loaner dept however needs better organization .Either it is understaffed, or the staff are not motivated to do their job description. T More

by GFWCESTMOI
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Apr 08, 2025

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that the loaner service is appreciated, but we're sorry about any inconvenience caused by staffing issues at Lexus of North Miami. Your comments have been noted and will be addressed to improve our services moving forward. We appreciate your patience and understanding!

April 05, 2025

Dealership Rating
Employee Rating

Always I receive a good services, they take care any questions that I have . I highly recommend this dealership More

by monica_sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lexus of North Miami responded

We're delighted to hear that you've consistently received great service at Lexus of North Miami, Monica! Thank you for recommending us, and we're always here to assist with any questions you may have.

April 01, 2025

Dealership Rating
Employee Rating

excelente servicio, una atencion muy buena, super contentos y el auto hasta lo lavan y dejan en ecxelente condicion More

by ROCIPA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Apr 01, 2025

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que está satisfecho con el servicio y la atención recibida, así como con las condiciones de su auto. Esperamos verle pronto!

March 31, 2025

Dealership Rating
Employee Rating

Very pleased with the outcome of my service. My agent went out of his way to come to me in person with updates, instead of just texting me- Thank you, Eric! More

by ROBERTARUBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Mar 31, 2025

Lexus of North Miami responded

Roberta, we're delighted to hear that Eric provided you with such attentive service at Lexus of North Miami. Thank you for sharing your positive experience!

March 30, 2025

Dealership Rating
Employee Rating

Good service I am happy with the service and help in the dealer Thank you More

by OGARRASTACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Apr 01, 2025

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you for stopping in for service!

March 27, 2025

Dealership Rating
Employee Rating

He was AWESOME very helpful to me gave me knowledge about the car…I was thankful! More

by lisaliu2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Lexus of North Miami responded

Lisa, thanks so much for the 5-star review of Lexus of North Miami!

March 27, 2025

Dealership Rating
Employee Rating

The service manager, Ed, is very knowledgeable and pleasant to talk to. He made my experience enjoyable and worthwhile. More

by arthursamborsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denis Shadrin

Mar 27, 2025

Lexus of North Miami responded

Arthur, we're delighted to hear that Ed made your experience at Lexus of North Miami enjoyable and worthwhile. Thank you for sharing this positive feedback!

March 24, 2025

Dealership Rating
Employee Rating

Excellent service! People were really nice and made it super easy and quick! Thank you! More

by Mandys305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Luis Portillo

Mar 25, 2025

Lexus of North Miami responded

Mandy, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

March 23, 2025

Dealership Rating
Employee Rating

Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience More

by remjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yairon H Napoles

Mar 24, 2025

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!

March 15, 2025

Dealership Rating
Employee Rating

As usual, prompt attention and excellent service. Eric helped me with all the car issues. Thank you ! More

by rosabenedetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , Eric from services. Jorge Frontera from sales.

Mar 16, 2025

Lexus of North Miami responded

Rosa, we're delighted to hear that Eric provided you with prompt and excellent service at Lexus of North Miami. Thank you for your kind words!

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