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Ed Rubenfeld
Ed Rubenfeld | Page 20
Service Manager
Lexus of North Miami
14100 Biscayne Blvd
North Miami, FL 33181
384 Reviews
Employee Video
384 Reviews
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384 Reviews of Ed Rubenfeld
Verified Customer
June 15, 2025
Thank you Luis for being professional and acknowledging your customers time. Luis was ready when I arrived and my waiting time for the car service to be complete was less than hr. your customers time. Luis was ready when I arrived and my waiting time for the car service to be complete was less than hr. More
by maria
Other Employees Tagged: Luis Portillo , Bobby Rahmani
June 11, 2025
I’m please to choose Lexus of n Miami,every thing went well for me and family.Thanks well for me and family.Thanks More
by iabnice
Other Employees Tagged: Andrew Verneuil , Bobby Rahmani
June 09, 2025
Came in to have the driver’s side front tire replaced. I reiterated this to the service advisor twice. The paperwork says replace driver’s side front tire. They replaced the driver’s side rear tire!! I I reiterated this to the service advisor twice. The paperwork says replace driver’s side front tire. They replaced the driver’s side rear tire!! I am now trying to reach someone by phone for them to correct their mistake with no inconvenience to me. Waiting… More
by Wsbeck
Other Employees Tagged: Jonathan Vellon
June 03, 2025
I went for a tint install on the windows of a brand new 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the ca 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the car was being returned the same way as it arrived. In addition, there was dirt and what appeared to be either bird xxxxxxxxx or sap from trees , don't know which, the car was dirty with dust and not dried properly. a rag and a check would have prevented this from happening. When this was brought to the attention of the service manager it was all taken care of but there should be some preventive measures in place for it to not happen again. Look forward to getting my car serviced at Lexus of North Miami for redemption. More
by PDSJM
June 03, 2025
Dishonest. My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sel My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sell tires that Firestone had for $800 to us for $1200. wr had to put on the 80 mile spare and drove out to Firestone. There were other items we wanted them to check, I sent my daughter… it appears sexist as they tried to charge her $150 each time they would assess any concern. Air bag light—$150, brakes $150 times 4. Sent my son in law and they changed their tune. I have bought and have had over 6 Lexus cars over the country and this is by far NOT A TRUE REPRESENTATIVE LEXUS DEALERSHIP/ SERVICE CENTER. More
by Brownkids4
Other Employees Tagged: Bobby Rahmani
May 31, 2025
This was my first time taking my vehicle in for maintenance. My service writer Luis explained everything they were going to do for my vehicle. I had asked him several questions regarding next ser maintenance. My service writer Luis explained everything they were going to do for my vehicle. I had asked him several questions regarding next service schedule and which octane to use for my RX 350. Luis was very knowledgeable, courteous and my vehicle was ready within the time he told me. More
by lorrainelaguna20@gmail.com
