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Ed Rubenfeld

Overview Reviews (349) Inventory (871)

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Ed Rubenfeld

Ed Rubenfeld | Page 27

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5

349 Reviews

Overview Reviews (349) Inventory (871)

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4.5

349 Reviews

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349 Reviews of Ed Rubenfeld

December 12, 2024

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Employee Rating

Everyone is so friendly, warm and kind. They’re highly knowledgeable and will answer all your questions and concerns. I highly recommend this dealership! They’re highly knowledgeable and will answer all your questions and concerns. I highly recommend this dealership! More

by ROBIN.SCHRAGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani, Konstantinos Fotiou

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Dec 12, 2024 -

Lexus of North Miami responded

Thank you for the glowing recommendation, Robin! We're delighted to hear that our team at Lexus of North Miami provided such a friendly and knowledgeable experience. We appreciate your support and look forward to assisting you again in the future!

December 11, 2024

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Employee Rating

Took me without an appointment and fixed my problem quickly. Communicated with me throughout the process quickly. Communicated with me throughout the process More

by alankutn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani , Simone

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Dec 12, 2024 -

Lexus of North Miami responded

Alan, we're delighted to hear that our team at Lexus of North Miami could assist you promptly and keep you informed. Thanks for the great feedback!

December 10, 2024

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Employee Rating

Great Service there. Everything was on time and the car was in a perfect condition Everything was on time and the car was in a perfect condition More

by hrodolfo65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani

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Dec 10, 2024 -

Lexus of North Miami responded

Thank you for this great review of Lexus of North Miami! I will pass along your kudos. Take care!

December 10, 2024

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Employee Rating

Disregard for schedule and inappropriate use of customer time. Poor communication among staff. No responsibility taken for their own errors. time. Poor communication among staff. No responsibility taken for their own errors. More

by chardivey50

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bobby Rahmani

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Dec 10, 2024 -

Lexus of North Miami responded

It's disappointing to hear about your experience with scheduling and communication. We strive for efficiency and accountability, so it's concerning that we fell short here. Please reach out to us directly so we can address these issues further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 06, 2024

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Everything went fine. The driver was very nice and cordial. Service was on point. Thanks The driver was very nice and cordial. Service was on point. Thanks More

by ddeliazar76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani

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Dec 06, 2024 -

Lexus of North Miami responded

Thanks a bunch for your kind words and support! See you down the road at Lexus of North Miami.

December 05, 2024

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Great service as always! Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. More

by irinanovik2018

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani

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Dec 06, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with Bobby and the team at Lexus of North Miami! We're delighted to know that our service met your expectations. Looking forward to serving you again in the future!

December 03, 2024

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Employee Rating

Great service. Love that they wash the car too. I wish they vacuumed both the front and back. Love that they wash the car too. I wish they vacuumed both the front and back. More

by NANCY.FISHMAN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani , Evan Adegbayi

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Dec 03, 2024 -

Lexus of North Miami responded

Nancy, we're so happy to see that your Lexus of North Miami experience was a 5-star one and that you appreciated the car wash! We're grateful for all your feedback and will keep it in mind. Until next time!

December 02, 2024

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Employee Rating

since 2023 i have been a member and never regret to be with them, they are good poeple, good customer service, their product are very good. with them, they are good poeple, good customer service, their product are very good. More

by batichon80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani

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Dec 03, 2024 -

Lexus of North Miami responded

We're delighted to hear that you've had such a positive experience with us at Lexus of North Miami since 2023! Thank you for your kind words about our team and products. We look forward to continuing to serve you in the future!

December 02, 2024

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Employee Rating

My appointment was kept. No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and was well cared for. THANK YOU ALL AT LEXUS NORTH MIAMI !!!! More

by mikebryan10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani , David Hillier

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Dec 03, 2024 -

Lexus of North Miami responded

Mike, we're delighted to hear that you had a seamless experience with our team at Lexus of North Miami. Thank you for trusting us with your vehicle and sharing such positive feedback!

December 02, 2024

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Employee Rating

Good we are very pleased with the service I recommend the agency and mention that Roman es a great person with a great human being agency and mention that Roman es a great person with a great human being More

by taina_pino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Rahmani

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Dec 02, 2024 -

Lexus of North Miami responded

Taina, we're delighted to hear that Roman and the team at Lexus of North Miami provided you with excellent service. Thank you for recommending us!

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