Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 27

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
384 Reviews

Employee Video

4.5

384 Reviews

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384 Reviews of Ed Rubenfeld

February 02, 2025

Dealership Rating
Employee Rating

I've been arriving on time at my service appointment for simple oil and filter changes. My car was put in the parking garage space for one and a half hours and nobody cared about it. After I realized this I More

by ANDREYMARSHALL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Lexus of North Miami responded

Andrey, I apologize for the delay and lack of attention during your service appointment. This is not the level of professionalism we strive to provide, and I'm sorry for any inconvenience caused. Please reach out to me directly so we can discuss this further and address any remaining concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 31, 2025

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Employee Rating

An issue on my 2 yr old Lexus which should be under guarantee but was denied More

by melgutkin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Lexus of North Miami responded

Anytime I see a negative review, I hope for the opportunity to learn more about what happened so it can be prevented in the future. I'm happy to discuss your experience together and see what I can do to help. Please don't hesitate to get in touch directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 30, 2025

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Employee Rating

As usual terrific customer care from Bobby in in service Dept. I make it point to do all of my scheduled and or warranty service at Lexux of No. Miami because of the excellent people that work there such More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 31, 2025

Lexus of North Miami responded

Thank you for your continued trust in Lexus of North Miami! We're delighted to hear that Bobby and Ed have consistently provided terrific customer care. Enjoy the coffee, and we'll see you at your next visit!

January 27, 2025

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Employee Rating

Bobby and Lexus of NMB are the best! Thank you for everything over the years! Rachel M. More

by MIARA.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 27, 2025

Lexus of North Miami responded

Rachel, thank you for sharing this praise for Bobby and Lexus of North Miami!

January 24, 2025

Dealership Rating
Employee Rating

The service at Lexus North Miami has been great. They are informative with inquiries and punctual with the service. The waiting area is accommodating and has a snack/beverage station nearby; very co More

by EULYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 27, 2025

Lexus of North Miami responded

Eulyne, we're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami. Thank you for sharing your experience with us!

January 24, 2025

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Employee Rating

very good cusome service,people so nice and very efficiency. location is very confortalbe. bberages are very good too. More

by Perizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, eric

Jan 24, 2025

Lexus of North Miami responded

Perizo, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami! Thank you for sharing your experience with us.

January 24, 2025

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Employee Rating

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by spike2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Semon #5

Jan 24, 2025

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Your feedback on our quick and attentive service is greatly appreciated. Thank you for choosing us!

January 23, 2025

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Employee Rating

Ed, the service manager and the girls in his office (the scheduling department) are excellent. I have been a loyal Lexus customer for my past 4 vehicles and I continue servicing and purchasing my vehicles a More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, The girl in Ed's office who sets up the appointments

Jan 24, 2025

Lexus of North Miami responded

Rene, thank you for your loyalty and kind words about Ed and the team at Lexus of North Miami! We're delighted to hear that you've consistently had a reliable experience with us. We look forward to serving you again in the future!

January 23, 2025

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Employee Rating

Great service would highly recommend. I was there less then estimated time so I was extremely happy. More

by cardenasg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 23, 2025

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami! It really means a lot to hear that you're happy.

January 22, 2025

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Employee Rating

Lexus of North Miami fit me into their busy schedule on a moments notice, and did the work on time for the price we agreed to. My service advisor, Eric Garcia, kept me informed every step of the way. More

by SIESHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Eric Garcia

Jan 22, 2025

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with timely service and clear communication. Thank you for sharing your experience!

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