Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 26

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
349 Reviews

Employee Video

4.5

349 Reviews

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349 Reviews of Ed Rubenfeld

December 29, 2024

Dealership Rating
Employee Rating

Five start service Great customer service Fast IN and OUT Great employee Good job on the car More

by JBARBIERI83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Sean Kamal, Gus Arcon, Todd Tarczynski, Mona Green, Velianet Hernandez , Jose Almonte, Anna Chebotova, Brittany Stillwell

Dec 31, 2024

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you!

December 26, 2024

Dealership Rating
Employee Rating

The service is good, but waiting three (3) hours for an oil change is ridiculous. More

by CB7408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 26, 2024

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a four-star review. We appreciate your patience and will work to improve our efficiency moving forward.

December 23, 2024

Dealership Rating
Employee Rating

Great customer service and sevice advisor! The tire price was very competitive and service was done as it was promissed! More

by atabassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , Eric Garcia 5 stars

Dec 23, 2024

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our service advisor at Lexus of North Miami! It's great to know the tire pricing and service met your expectations. Thank you for choosing us!

December 21, 2024

Dealership Rating
Employee Rating

Service was handled professionally and the service rep was professional as well. Work time was reasonable More

by levylarry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 23, 2024

Lexus of North Miami responded

We're delighted to hear that you had a professional experience with our team at Lexus of North Miami. Thank you for sharing your feedback, and we look forward to serving you again!

December 19, 2024

Dealership Rating
Employee Rating

Great service,very helpful. They did the service and returned car on time. Very happy More

by JanetK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 19, 2024

Lexus of North Miami responded

We are grateful for your positive feedback about Lexus of North Miami. Thanks so much, Janet!

December 18, 2024

Dealership Rating
Employee Rating

después de dejarme esperando por el servicio del carro por 3 horas 30 minutos, no me hicieron el servicio completo y no me prestaron un carro, porque según el Supervisor Ed y Erick García no tenía cita y More

by martharoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Garcia

Dec 18, 2024

Lexus of North Miami responded

Martha, lamento mucho escuchar sobre su experiencia reciente y el tiempo de espera prolongado. Esto no refleja nuestro estándar habitual de servicio al cliente, especialmente para alguien que ha sido una clienta fiel durante tanto tiempo. Me gustaría abordar este problema personalmente y asegurarme de que se resuelva adecuadamente. Por favor, contácteme cuando tenga la oportunidad. Gracias, Ed Rubenfeld - Service Manager - 305-372-3747

December 17, 2024

Dealership Rating
Employee Rating

Muy satisfecha con el servicio prestado por el concesionario y por la atención del señor Carlos A Fernandez su profesionalismo y dedicación con los clientes More

by digzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 18, 2024

Lexus of North Miami responded

Digzan, nos alegra saber que el servicio y la atención de Carlos en Lexus of North Miami cumplieron con sus expectativas. Gracias por compartir su experiencia!

December 17, 2024

Dealership Rating
Employee Rating

Love them. They do really good work. They are very friendly. Very helpful. Good people More

by jfeltman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Lexus of North Miami responded

Reviews like this one make our day! Thanks from the Lexus of North Miami team.

December 16, 2024

Dealership Rating
Employee Rating

Anna and Rey were a great help and I am so happy in my new car! More

by jessicaconradms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Reinaldo Berroa, Danielle Contaldi , Anna Chebotova

Dec 16, 2024

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami, we appreciate your positive feedback for Anna and Rey!

December 12, 2024

Dealership Rating
Employee Rating

Very good service, easy to book and kind people, I like to go to Lexus of North Miami thanks More

by FREDYMOTTA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 12, 2024

Lexus of North Miami responded

We appreciate the stellar review here at Lexus of North Miami!

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