Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 28

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
349 Reviews

Employee Video

4.5

349 Reviews

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349 Reviews of Ed Rubenfeld

December 02, 2024

Dealership Rating
Employee Rating

They were fast and efficient. Car had to be towed and they fixed it very quickly More

by kmanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 02, 2024

Lexus of North Miami responded

We are honored to receive your support, Kmanni. Thank you! - Lexus of North Miami Team

December 01, 2024

Dealership Rating
Employee Rating

Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very he More

by danielgoldstein92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon, Mona Green, Kelia Tejada, Andrew Amuah-Niamkey , Jose Almonte, Anna Chebotova, Brittany Stillwell

Dec 03, 2024

Lexus of North Miami responded

Daniel, we're delighted to hear that Kelia and the team at Lexus of North Miami provided you with a seamless experience from afar. Enjoy your new GX 550 Luxury Plus, and we look forward to assisting you again in the future!

November 22, 2024

Dealership Rating
Employee Rating

Bad experience in the last service. .not great job … on my hatchback door … THK.. Regars.. More

by mborges0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 22, 2024

Lexus of North Miami responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

November 20, 2024

Dealership Rating
Employee Rating

I had to wait almost three hours for my vehicle and once I was told the vehicle was ready I had to wait an additional 15 minutes to get my car which I only got within the 15 minutes due to me inquiring on t More

by LINDAADITION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 20, 2024

Lexus of North Miami responded

I'm sorry to hear about your long wait time and the miscommunication on our end. We strive for efficient service and never intend to inconvenience our valued customers. Please feel free to reach out if you'd like to discuss this further or have any other feedback you'd like to share. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 19, 2024

Dealership Rating
Employee Rating

Eric was very helpful and knowledgable. Great personality! Thank you. I am happy to have him Handle my vehicles maintenance. More

by BPTORRES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric service Door #-1

Nov 20, 2024

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful and knowledgeable service for your vehicle's maintenance at Lexus of North Miami! Thank you for sharing this positive feedback with us.

November 17, 2024

Dealership Rating
Employee Rating

This team is amazing and have the best customer support for customer with demanding schedules More

by zalmanzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!

November 15, 2024

Dealership Rating
Employee Rating

Great service over all. Appreciate having a space to wait for the car. Many thanks to Bo by for his support More

by NATALIACHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 15, 2024

Lexus of North Miami responded

Natalia, we're delighted to hear you had a great experience at Lexus of North Miami. Bo and the team appreciate your kind words! Thank you for choosing us!

November 12, 2024

Dealership Rating
Employee Rating

I've been going to Ed Rubenfeld for almost 25 years to service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). More

by LYDIA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Lexus of North Miami responded

Thank you for your loyalty and recommendation! We're delighted to hear that Ed has consistently provided excellent service at Lexus of North Miami. We look forward to serving you for many more years!

November 11, 2024

Dealership Rating
Employee Rating

Eric was very helpful in every aspect. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. More

by ARTUROCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful service at Lexus of North Miami! It's great to know everything went smoothly and your car is in excellent shape. Thank you for sharing this feedback with us!

November 08, 2024

Dealership Rating
Employee Rating

Very satisfie with the service that was performed very professional and knowledgeable mechanic highly recommend the Lexus services More

by muchnikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that you were satisfied with the service at Lexus of North Miami! Our team takes pride in providing professional and knowledgeable care. Thank you for recommending us!

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