Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 29

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
356 Reviews

Employee Video

4.6

356 Reviews

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356 Reviews of Ed Rubenfeld

November 20, 2024

Dealership Rating
Employee Rating

I had to wait almost three hours for my vehicle and once I was told the vehicle was ready I had to wait an additional 15 minutes to get my car which I only got within the 15 minutes due to me inquiring on t More

by LINDAADITION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 20, 2024

Lexus of North Miami responded

I'm sorry to hear about your long wait time and the miscommunication on our end. We strive for efficient service and never intend to inconvenience our valued customers. Please feel free to reach out if you'd like to discuss this further or have any other feedback you'd like to share. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 19, 2024

Dealership Rating
Employee Rating

Eric was very helpful and knowledgable. Great personality! Thank you. I am happy to have him Handle my vehicles maintenance. More

by BPTORRES6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric service Door #-1

Nov 20, 2024

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful and knowledgeable service for your vehicle's maintenance at Lexus of North Miami! Thank you for sharing this positive feedback with us.

November 17, 2024

Dealership Rating
Employee Rating

This team is amazing and have the best customer support for customer with demanding schedules More

by zalmanzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!

November 15, 2024

Dealership Rating
Employee Rating

Great service over all. Appreciate having a space to wait for the car. Many thanks to Bo by for his support More

by NATALIACHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 15, 2024

Lexus of North Miami responded

Natalia, we're delighted to hear you had a great experience at Lexus of North Miami. Bo and the team appreciate your kind words! Thank you for choosing us!

November 12, 2024

Dealership Rating
Employee Rating

I've been going to Ed Rubenfeld for almost 25 years to service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). More

by LYDIA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Lexus of North Miami responded

Thank you for your loyalty and recommendation! We're delighted to hear that Ed has consistently provided excellent service at Lexus of North Miami. We look forward to serving you for many more years!

November 11, 2024

Dealership Rating
Employee Rating

Eric was very helpful in every aspect. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. More

by ARTUROCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful service at Lexus of North Miami! It's great to know everything went smoothly and your car is in excellent shape. Thank you for sharing this feedback with us!

November 08, 2024

Dealership Rating
Employee Rating

Very satisfie with the service that was performed very professional and knowledgeable mechanic highly recommend the Lexus services More

by muchnikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that you were satisfied with the service at Lexus of North Miami! Our team takes pride in providing professional and knowledgeable care. Thank you for recommending us!

November 07, 2024

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Employee Rating

I went back to the service center to replace the censor that automatically opens or closes the trunk when activated. The device went bad just about five months after purchase of the 2024 RX. For this visit More

by FAITHCHURCH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 07, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear that our service team was able to assist you satisfactorily during your visit. If there's anything else we can do for you, please let us know!

November 04, 2024

Dealership Rating
Employee Rating

Always the best. thank you On time a d professional. Easy to recommend and I do not have to worry that you will take careof any one.Robert More

by robertnoble1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 05, 2024

Lexus of North Miami responded

Robert, thank you for the kind words! We're happy to hear that our team at Lexus of North Miami consistently meets your expectations. See you down the road!

November 04, 2024

Dealership Rating
Employee Rating

MUY BUENA ATENCION QUEDE MUY CONTENTOCON LA REPARACIÓN DE MI CARRO MUCHAS GRACIAS POR TODO More

by WLANDA1860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 04, 2024

Lexus of North Miami responded

Estamos felices de saber que su experiencia de servicio en Lexus of North Miami fue positiva! Gracias por elegirnos.

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