Ed Rubenfeld | Page 30

Very good service, the girl wad really helpful and kind, she was also very efficient she was also very efficient More

by LISIDP76 Verified Customer Verified Customer

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Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus of North Miami. Unfortunately, this will be my first complaint regarding Bobby Rahmani in Service and another service agent in #5. I realize when employees get sick, there is chaos in any department. So, the only way to deal with a situation is by keeping respect, explaining the situation to the customers rather than pushing them out of their office and telling us "You're in the wrong side, go to #5, said Bobby abruptly..". When my husband sensed that he was being rude to me, my husband took his business card to make a complaint, Bobby's response was "go ahead and make your complaint". Very Rude individual and arrogant! Then went over to #5 in the used part of the service area and he also was very agitated. He also told me "I'm very busy, I can't help you, you have to go to #7", but I told him I just came from there, as he continues to tell me "'I'm sorry, I can't help you, I have other appointments, or I will fall behind". Rather than explaining the situation we were pushed around by these 2 individuals. The only way was for us to go to Mr. Rubenfeld to resolve the situation. More

by Jenny20 Verified Customer Verified Customer

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My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More

by BEVPKING Verified Customer Verified Customer

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Thanks to Benny! !!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! !!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! More

by OKSANA910 Verified Customer Verified Customer

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I was very satisfied with the services provided. All issues were addressed and resolved with ease. All issues were addressed and resolved with ease. More

by lovealot417 Verified Customer Verified Customer

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I was content with the excellent service received from the Lexus team. Well done job. Thank you you all the Lexus team. Well done job. Thank you you all More

by MAGOUJOSE Verified Customer Verified Customer

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Very professional ,organized and clean , And their personal is knowledgeable kindness And a very nice place. personal is knowledgeable kindness And a very nice place. More

by ANGELRAYOSR Verified Customer Verified Customer

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Excellent Service as always! Service manager Ed always goes the extra mile to help me. I was not able to pickup my car before closing time so he waited 1 hour after closing to ac Service manager Ed always goes the extra mile to help me. I was not able to pickup my car before closing time so he waited 1 hour after closing to accommodate me. Also, the service technician, Robert, is the technician always for me. He completely checks the whole car and advises the best and safe way to care for the car. More

by WDDEARX Verified Customer Verified Customer

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Great customer service because they work with you to find the best price for you now that’s what I call great customer service the best price for you now that’s what I call great customer service More

by CORSETT2 Verified Customer Verified Customer

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Eric our service advisor is very professional and on point. We are very satisfied with the service we received. point. We are very satisfied with the service we received. More

by lucialakes Verified Customer Verified Customer

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