Eddie Church
Eddie Church at Bill Utter Ford

Eddie Church | Page 16

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9
350 Reviews

Dealership Experience

10 yrs, 1 mo

4.9

350 Reviews

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350 Reviews of Eddie Church

July 29, 2021

Dealership Rating
Employee Rating

Always great service at Bill Utter Ford! Even though it gets busy, the advisors and technicians do their best to get your vehicle done in a timely manner. More

by ALEX_F15017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Perry Eggelston, Patrick Nixon , Christina Flook, Greg Hall, Mitzi Mangham, Sharon Moreno, Don Swift, Alex Celis, Tony King

July 27, 2021

Dealership Rating
Employee Rating

Eddie Church was an outstanding service representative and I appreciate his thorough investigation of the issues at hand and how he handled them he did an excellent job Leon Haven More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 27, 2021

Dealership Rating
Employee Rating

Had occasuion to need my F150 in for repairs. Left it and received a call with a diagnosis and price and agreed upon the repair being made. Couple of days later I got a call to advise repair had been ma More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

Accurate quote, quick service, friendly. Comfortable waiting area. Accurate quote, quick service, friendly. Comfortable waiting area. Accurate quote, quick service, friendly. Comfortable waiting More

by Steve W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

Have been with Bill Utter Ford in Denton and we have always had good people for sales and the service. Everyone are friendly and knowledgeable. More

by flybill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Perry Eggelston , Christina Flook, Greg Hall, Mitzi Mangham, Sharon Moreno, Jan Slayton, Don Swift, Kyle White

July 14, 2021

Dealership Rating
Employee Rating

Don Swift always provides great customer service and I know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises. More

by Dakacasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitzi Mangham, Don Swift

July 08, 2021

Dealership Rating
Employee Rating

The TEAM at Bill Utter work seamlessly to provide a professional and informative service environment. Their commitment to high levels of customer service and comfort make a service visit a casual and r More

by KEGTREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 05, 2021

Dealership Rating
Employee Rating

Everyone was wonderful and professional. Adam, Claire and Eddie were so great and made our purchase of the Ranger 2021 a pleasant experience. Will recommend to our friends and family. More

by TOWNSLEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Russell, Claire Jimenez , Eddie Sanchez-Finance, others behind the scene that we didn’t meet but detailed, etc. Great team.

June 30, 2021

Dealership Rating
Employee Rating

With the market being what it is and all, I was VERY disappointed in the Sales, Service and general customer service post-sale. I bought new cars from both her and Huffines Dodge recently and Huffinres More

by RamOwner72
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chase Baine , John Alexander, Don’t have names but at least 4 service guys stared at me and then walked away without even a hello. Must have disrupted their social time.

Jun 30, 2021

Bill Utter Ford responded

Hello, We are so sorry you had this experience, and this is definitely something we want to fix and get clarity on. To gain further insight, our Operations Manager, Art Starr, will be reaching out to you. Should you miss his call, you can reach him on his direct line at 940-321-7416. Again, our sincere apologies!

June 28, 2021

Dealership Rating
Employee Rating

No tire rotation last two oil changes, false recommendations on needed work More

by TRUKNBUDS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2021

Bill Utter Ford responded

Hello, We are so sorry you had this experience and definitely want to look into this situation further. Our Operations Manager, Art Starr, will be reaching out to you. Should you miss his call, you can reach him on his direct line at: 940-321-7416.

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