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Eddie Church
351 Reviews
Dealership Experience
10 yrs, 8 mos
351 Reviews
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351 Reviews of Eddie Church
April 02, 2020
Complimentary car wash should be included in the service. I don’t understand why I am charged a $12.95 miscellaneous fee. No water bottles available; used coffee cup for water fountain service. I don’t understand why I am charged a $12.95 miscellaneous fee. No water bottles available; used coffee cup for water fountain More
by LilDee
Verified Customer
April 01, 2020
I felt very welcomed and the entire staff was so friendly. Eddie effectively explained recommended preventive maintenance for long health on my car which I will continue to follow up on. I highly re friendly. Eddie effectively explained recommended preventive maintenance for long health on my car which I will continue to follow up on. I highly recommend Bill Utter Ford service in Denton. More
by SOSOCAL
March 23, 2020
I took my tire in because of a slow leaked. Young man could not find one and replaced the valve stem for $20.00. I left and immediately had slow leak. Returned a couple days later after not driving car could not find one and replaced the valve stem for $20.00. I left and immediately had slow leak. Returned a couple days later after not driving car and I ended up replacing tire because a nail was in side wall. Wasted $20 on a bad diagnosis, and was quoted the most expensive tire which was a ridiculous suggestion since only one tire was being replaced. All round displeased in every level with recent service. More
by staceyisquilting
Other Employees Tagged: Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, John Witt
March 13, 2020
All of the folks I worked with were of the highest calibre and most professional. They were most helpful in every respect. I would highly recommend. calibre and most professional. They were most helpful in every respect. I would highly recommend. More
by LHXDC
Other Employees Tagged: Toronto Spikes, Phil Tysinger
February 27, 2020
Service was quick and performed in a timely manner. I dropped my vehicle off on the service drive and 20 minutes later, my vehicle was ready to go! Highly recommend for service. dropped my vehicle off on the service drive and 20 minutes later, my vehicle was ready to go! Highly recommend for service. More
by Ajackway
February 26, 2020
I purchased my vehicle in Houston which was a mistake! I wish I would’ve purchased it from Bill Utter Ford. Their customer service is always on point. They’re much easier to deal with! Thank you! wish I would’ve purchased it from Bill Utter Ford. Their customer service is always on point. They’re much easier to deal with! Thank you! More
by DJVILLARREAL91
February 19, 2020
The Works Fast and friendly service. Thanks to Eddie Church and the guys in the shop for getting me out quickly without an appointment. They always take good ca Fast and friendly service. Thanks to Eddie Church and the guys in the shop for getting me out quickly without an appointment. They always take good care of my truck. More
by jimpat1970
February 15, 2020
Fantastic job performance Carolina and the service Fantastic job performance Carolina and the service team Were very kind and professional I recommend this dealer And all their staff I will c Fantastic job performance Carolina and the service team Were very kind and professional I recommend this dealer And all their staff I will come back 100% Thanks y’all More
by REMOVEMYDENTS
Other Employees Tagged: Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, John Witt
February 11, 2020
We normally go to the Ford dealership in Frisco, but we grew tired of the bad customer service and days long wait for our car to even be looked at even with an appointment. We decided to try Bill Utter. Ed grew tired of the bad customer service and days long wait for our car to even be looked at even with an appointment. We decided to try Bill Utter. Eddie Church was wonderful and kept me updated. I asked about the rental policy under our extended service plan and he got everything taken care of. Thanks so much Eddie!! What a relief to actually go somewhere where you are valued and treated like a customer. At the Frisco Ford, we have felt like the people there feel they are doing us a favor by servicing our car. We’ll definitely use Bill Utter in the future! More
by MB
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