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Eddie Church
351 Reviews
Dealership Experience
10 yrs, 8 mos
351 Reviews
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351 Reviews of Eddie Church
Verified Customer
February 05, 2020
Eddie Church is my Service advisorHe always is willing Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the w Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the work being done on my F350 and when it will be ready for Me to pick it up. Perry is also big help to me as As well More
by EDNBOWHUNTER
Other Employees Tagged: Perry Eggelston
February 04, 2020
Eddie went above and beyond to help me the day I brought my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! More
by donna.largent
January 29, 2020
The service department is outstanding! I read on Facebook constantly about people having trouble getting recalls done and started to feel disheartened when I tried to use a local dealership! You fo Facebook constantly about people having trouble getting recalls done and started to feel disheartened when I tried to use a local dealership! You folks took care of the issues in a professional and timely manner. You are the true 5 star dealership in north Texas More
by LOUIS.MATUSKA
January 23, 2020
Always great service Service writer ED got me in and out Took my F-350 at 7 AM for an oil, fuel filter change and tire rotation all under 1 hour, great job Thanks Service writer ED got me in and out Took my F-350 at 7 AM for an oil, fuel filter change and tire rotation all under 1 hour, great job Thanks More
by tchurch
January 21, 2020
Broke parts on my truck and asked me to pay for them I tried to change my own spark plugs. I realized it was going to be difficult when I couldn't do it and I actually damaged a clip when trying to do th I tried to change my own spark plugs. I realized it was going to be difficult when I couldn't do it and I actually damaged a clip when trying to do the work. I brought the truck to the dealership to avoid damaging anything else and have the work done by a trained professional. Then, the person that worked on my truck broke two parts and the representative from service told me I would have to pay for the parts that the trained professional broke. More
by PANCAKE70
Other Employees Tagged: Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, John Witt, dont, remember, names
January 08, 2020
Excellent service department. Eddie has taken care of all my vehicles and facilitated my most recent purchase of a new F-150 and Fusion. He is why I bought from Bill Utter again. my vehicles and facilitated my most recent purchase of a new F-150 and Fusion. He is why I bought from Bill Utter again. More
by lizsawyers2019
Other Employees Tagged: Doyle Chaffin
January 03, 2020
Brake flush Service time was good. Brake pedal felt spongy. Parking brake needed adjustment. Parking brake is fine but brakes still not as firm as before. Not sur Service time was good. Brake pedal felt spongy. Parking brake needed adjustment. Parking brake is fine but brakes still not as firm as before. Not sure all air is out of abs module. More
by RPINK0077
Other Employees Tagged: Greg Hall
December 29, 2019
Tire repairs..l I had a nail in one tire and a large staple in another. An appointment was made for 10:30, but they didn’t get to my vehicle until noon. 30 minutes af I had a nail in one tire and a large staple in another. An appointment was made for 10:30, but they didn’t get to my vehicle until noon. 30 minutes after that I was on my way. One thing that makes this a 4 (other than taking a while even with an apt) was they left globs of grease around the valve stems that I wiped most of it off, but still spread all over the wheels on the drive home. A little more cleanup and it would be better. More
by harrynrox
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