Eddie Duranovic | Page 19

The service was excellent but slower than usual. The bad rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his sad Trumpy ears. The worse part was saying that they are all fine. They will be fine until someone is not. When sales employees walk through service, don a mask. It appears to be a macho thing. All the women wear masks, and maybe 1/3 of the men. We felt unsafe. This comes from the top and the GM needs to be removed. This reflects bad on the brand. More

by MPLATT_44 Verified Customer Verified Customer

Print

Eddie D is the man. All my cars come from him and Audi Hoffman estates with Ted killing it in service helping service them ever time. Hoffman estates with Ted killing it in service helping service them ever time. More

by Wookie Verified Customer Verified Customer

Print

Professional and friendly people. I enjoyed the experience at Audi of Hoffman Estates greatly. Eddie Duranovic and Eddie Ecuevas made my purchase easy and painless. experience at Audi of Hoffman Estates greatly. Eddie Duranovic and Eddie Ecuevas made my purchase easy and painless. More

by BOB_PETRunic Verified Customer Verified Customer

Print

Eddie Duranovic is perfect to work with. We have now purchased four cars from him. All I need to do is call him before we visit to tell him what cars we want to look at, and he has the vehicles clean, purchased four cars from him. All I need to do is call him before we visit to tell him what cars we want to look at, and he has the vehicles clean, ready, and sitting out front for us to look around. Eddie also makes sure we get a fair and honest price, plus his the first car salesmen I've met who knows his way around the infotainment system. He understands the car's specifications. Not always an easy thing with some of the MMI older systems!" "THANK YOU, EDDIE" I would also like to thank the other Eddie in finance, who is also excellent to work with; again, no fussing around gets the job done. More

by ARNO USA Verified Customer Verified Customer

Print

Eddie is the best salesman there. He was very genuine, and I will definitely recommend him to my friends. The other Eddie (financing) is also very nice. They were both helping me a lot! and I will definitely recommend him to my friends. The other Eddie (financing) is also very nice. They were both helping me a lot! More

by LAMB2966 Verified Customer Verified Customer

Print

I worked with both Eddie and Iman on the purchase of my A4. Both made the experience enjoyable and stress free. I really appreciated their attention to detail in highlighting all the aspects of the car wi A4. Both made the experience enjoyable and stress free. I really appreciated their attention to detail in highlighting all the aspects of the car without trying to sell me on the idea of buying it right away. I will recommend Eddie, Iman and Hoffman Estates to my friends for any new car they are looking to buy. More

Print

My experience with the team over at Audi Hoffman Estates was top notch I moved into an electric car and could not be happier having bad gas since I rolled out of the show room great job guys keep up the goo was top notch I moved into an electric car and could not be happier having bad gas since I rolled out of the show room great job guys keep up the good work in the tough times were in right now!! More

Print

Can’t say enough great things about Eddie in Sales!! Made me want to buy a car the day I can in! He made car buying easy. me want to buy a car the day I can in! He made car buying easy. More

by BMONTE61 Verified Customer Verified Customer

Print

Run Flat tire Despite phone calls advising them that the Pirelli warranty provided for replacing a tire damaged by a road hazard in the first year, they kept tellin Despite phone calls advising them that the Pirelli warranty provided for replacing a tire damaged by a road hazard in the first year, they kept telling me that it wasn't covered. To get reimbursed I had to go to the dealership and show them the wording in the a copy of the brochure they had given me but never taken the time to read. More

by SLLOYD718 Verified Customer Verified Customer

Print

Great experience. Doing the credit app ahead of time helped expedite the pickup and finalization of the process. Eddie was a pleasure to work with. helped expedite the pickup and finalization of the process. Eddie was a pleasure to work with. More

by BRENSZ Verified Customer Verified Customer

Print