Eddie Garcia
Eddie Garcia at Autohaus on Edens

Eddie Garcia | Page 16

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
681 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.9

681 Reviews

Write a Review

681 Reviews of Eddie Garcia

November 24, 2023

Dealership Rating
Employee Rating

Won’t go anywhere for service of our 3 vehicles ( all purchased at AUTOHAUS). Ryan is always on top of maintaining our vehicles and helping us with any issues that arise. A pleasure to know we are in goo More

by AGIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Wellington ( car wash and picks up vehicles) and Keri ( tow truck /emergency service)

November 23, 2023

Dealership Rating
Employee Rating

I can’t say anything negative about your dealership. They treat me very professionally and kind. And your service Ed is wonderful I been dealing with him for years. He takes the time with you to explain More

by RSTEPH5.1@juno.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoyt

Dec 06, 2023

Autohaus on Edens responded

Thank you for sharing such positive feedback about your experiences with our dealership. We are delighted to hear that our team members, Matt in sales and Ed in service, have consistently treated you with professionalism and kindness. It's wonderful to know that Ed's dedication to explaining the details of your car and his attentive service over the years have made a significant impact. Your satisfaction and continued trust in Autohaus On Edens Mercedes Benz mean a great deal to us. We look forward to continuing to serve you with the same level of care and expertise in the future. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

Dec 06, 2023

Autohaus on Edens responded

Thank you for sharing such positive feedback about your experiences with our dealership. We are delighted to hear that our team members, Matt in sales and Ed in service, have consistently treated you with professionalism and kindness. It's wonderful to know that Ed's dedication to explaining the details of your car and his attentive service over the years have made a significant impact. Your satisfaction and continued trust in Autohaus On Edens Mercedes Benz mean a great deal to us. We look forward to continuing to serve you with the same level of care and expertise in the future. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 20, 2023

Dealership Rating
Employee Rating

Professional service in a great environment. Scheduling is was, the follow up is good and the people are great More

by DBOTSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

November 17, 2023

Dealership Rating
Employee Rating

Service was excellent. I wait for my car and the time of waiting was as it expected. Eddie explains the service that was done and also all future services. More

by GILDA5730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2023

Dealership Rating
Employee Rating

The service department and then people who work there are outstanding. Everything is do so professionally and correctly. I highly recommend have your Mercedes Benz service at Autohaus on Edens. More

by EMSIEGEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

November 04, 2023

Dealership Rating
Employee Rating

Eddie Garcia is why I come to Autohaus for service. One of the few advisors that does not talk down to women. Always direct and respectful. More

by MumMum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Eddie is my Service writer what a nice guy and pleasure to work with, very knowledgeable and helpful on all four of my cars More

by FRANKISMAIL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Eddie was very helpful in getting service updated and recommending alternative paths for dealing with, for example, tail pipe and muffler issues on the 11 year old vehicle. More

by CAENGINEERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Ryan Mulhern

October 31, 2023

Dealership Rating
Employee Rating

Eddie Garcia is the best! Honest and accommodating. Completely trust his opinion of necessary service More

by AJAMES1083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2023

Dealership Rating
Employee Rating

I was told the charge was $531. 00 plus tax, then extra charges were added which made the amount a lot more than I anticipated. No happy. More

by ciaotuti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
...
16
...

Dealership Inventory (233 Vehicles)

used 2022 Mercedes-Benz GLC 300 car, priced at $29,532
2022 Mercedes-Benz GLC 300
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,747
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $60,782
2026 Mercedes-Benz GLC 300
new
Polar White exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $72,396
2026 Mercedes-Benz GLE 450
used
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $60,482
2026 Mercedes-Benz GLC 300
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLS 450 car, priced at $103,667
2026 Mercedes-Benz GLS 450
new
Obsidian Black exterior
Automatic
All-wheel Drive