I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
14 yrs, 2 mos
Industry Experience
38 yrs, 9 mos
757 Reviews
Write a Review757 Reviews of Tom Lood
September 24, 2026
Great service all over, thank you so much, my service man Tom was great. I will come back to this location. Tom was great. I will come back to this location. More
Other Employees Tagged: Ethan Andersen
September 14, 2026
Tom always goes above and beyond, which makes the car maintenance task as smooth as possible. His communication from start to finish is always on point and easy to understand what needs to be done for my maintenance task as smooth as possible. His communication from start to finish is always on point and easy to understand what needs to be done for my service needs. Jenny is always personable and kind. I have two Mercedes Benz dealerships nearby but I always go to Autohaus on Edens, because Ken and Tom have always been personable, kind, and lead the team with the highest form of integrity. Truly appreciative! More
Other Employees Tagged: Ken Dunaway, Jenny Ruiz, Nansy Velev
August 03, 2026
I have purchased many cars over the years at Autohause and have always been very satisfied with both the sales experience and any required maintenance service. and have always been very satisfied with both the sales experience and any required maintenance service. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway , Elena Ekosidekas
July 23, 2026
Very pleasant and friendly receptions. Good attendance i don't have anything more to say Good attendance i don't have anything more to say More
Other Employees Tagged: Matt Hoyt, Matthew Popper
July 23, 2026
I lost my dad to Parkinson’s two years ago. After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I b After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I began looking for a local dealership and service center. The first available appointment was at Autohaus on Edens, where I met Tom Lood. His name immediately struck a chord—my dad’s name was Tom—but it was his gentle confidence, kindness, and commitment to caring for my car that stayed with me. Tom has continued to take exceptional care of my dad’s Mercedes, and in many ways, that has meant taking care of something deeply meaningful to me. I wouldn’t take it anywhere else. At Autohaus on Edens, I found more than a service center. I found a home. More
Other Employees Tagged: Cindi Link
July 21, 2026
very well-run professional dealership. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. More
Other Employees Tagged: Bob Ruscitti, Ricky Pena, Ken Dunaway, Cindi Link, Matt Hoyt

