Check out Tom Lood's reviews on DealerRater

June 12, 2026

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Kind knowable honest clean waiting room. Loaner car. Pleasure to wait for my car to be made perfect Loaner car. Pleasure to wait for my car to be made perfect More

by TERRYMOONS

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Recommend Dealer

Yes

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June 04, 2026

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I drive from the city because of Tom Lood! He's respectful, knows his stuff, and he and the team are efficient. I'm in an out of there with a loaner, lickety split. Autohaus service departm He's respectful, knows his stuff, and he and the team are efficient. I'm in an out of there with a loaner, lickety split. Autohaus service department has very competitive prices. More

by Suze

Verified Customer

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Recommend Dealer

Yes

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June 02, 2026

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Always treated very well there. Ted Lood is very friendly and on point. Loaner given when needed. Ted Lood is very friendly and on point. Loaner given when needed. More

by mken0421

Verified Customer

Recommend Dealer

Yes

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Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 22, 2026

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Tom and the service manager were really nice and honored a coupon for me from a different dealership. I really appreciated your help. Thomas is always friendly, and his communication is amazing a coupon for me from a different dealership. I really appreciated your help. Thomas is always friendly, and his communication is amazing More

by NATY137

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Cindi Link, Nansy Velev

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Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 15, 2026

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Working with Tom has been a great experience, and would definitely impact where I get my car serviced in the future. definitely impact where I get my car serviced in the future. More

by jhg63

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 14, 2026

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Tom Lood did a great job getting my car serviced as he always does for me. always does for me. More

by HBCKIRCH

Verified Customer

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Recommend Dealer

Yes

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Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 13, 2026

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I brought my car in because of a small crack in the windshield. It was fixed quickly and I had my car back in a couple of hours. Very efficient service and the technician did a great job! windshield. It was fixed quickly and I had my car back in a couple of hours. Very efficient service and the technician did a great job! More

by DEESPEECH

Verified Customer

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Recommend Dealer

Yes

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Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

March 11, 2026

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Eddie is awesome, others I interact with less are likely the same. All provided good and timely advice. the same. All provided good and timely advice. More

by pdyaz

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Jenny Ruiz, Elena Ekosidekas

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February 18, 2026

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Excellent customer service from everyone I encountered at the service center. My service advisor provided uick and frequent status updates for my vehicle. the service center. My service advisor provided uick and frequent status updates for my vehicle. More

by Z

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Cindi Link, Jenny Ruiz, Elena Ekosidekas

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Mar 04, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

February 13, 2026

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Tom has always been so attentive and helpful. The service and work on my car is the best you can ger. The service and work on my car is the best you can ger. More

by LACRI2045

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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