Tom Lood

Tom always goes above and beyond, which makes the car maintenance task as smooth as possible. His communication from start to finish is always on point and easy to understand what needs to be done for my maintenance task as smooth as possible. His communication from start to finish is always on point and easy to understand what needs to be done for my service needs. Jenny is always personable and kind. I have two Mercedes Benz dealerships nearby but I always go to Autohaus on Edens, because Ken and Tom have always been personable, kind, and lead the team with the highest form of integrity. Truly appreciative! More

by Hina Ahad Verified Customer Verified Customer

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Your car return policy it terrible and a waste of my time needless to say the check over and gas issues. Won’t use that place again. needless to say the check over and gas issues. Won’t use that place again. More

by QUIROGAROCKY Verified Customer Verified Customer

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You know when you come to Autohaus, everyone will be giving their best. Good service and excellent work. giving their best. Good service and excellent work. More

by drferguson Verified Customer Verified Customer

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Excellent service Tom Lood makes it great. Always available and always on top of things Always available and always on top of things More

by Bolgerlaw Verified Customer Verified Customer

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I have purchased many cars over the years at Autohause and have always been very satisfied with both the sales experience and any required maintenance service. and have always been very satisfied with both the sales experience and any required maintenance service. More

by NWILNER Verified Customer Verified Customer

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Very pleasant and friendly receptions. Good attendance i don't have anything more to say Good attendance i don't have anything more to say More

by HARENDRA1 Verified Customer Verified Customer

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I lost my dad to Parkinson’s two years ago. After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I b After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I began looking for a local dealership and service center. The first available appointment was at Autohaus on Edens, where I met Tom Lood. His name immediately struck a chord—my dad’s name was Tom—but it was his gentle confidence, kindness, and commitment to caring for my car that stayed with me. Tom has continued to take exceptional care of my dad’s Mercedes, and in many ways, that has meant taking care of something deeply meaningful to me. I wouldn’t take it anywhere else. At Autohaus on Edens, I found more than a service center. I found a home. More

by tabithahlong Verified Customer Verified Customer

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very well-run professional dealership. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. More

by NWILNER Verified Customer Verified Customer

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I travel over 30 miles (usually an hour drive time) to go to this dealership because of Tom Lood. Best in the business. to this dealership because of Tom Lood. Best in the business. More

by ritro Verified Customer Verified Customer

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always prompt, efficient and courteous. quality work done on time and. Very thorough and proactive quality work done on time and. Very thorough and proactive More

by BRUCE54 Verified Customer Verified Customer

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