Cindi Link

professional, reliable, pleasant to deal with. Balanced and objective in providing advice. Eddie Garcia the best. Balanced and objective in providing advice. Eddie Garcia the best. More

by JACK@JACKMGREENBERG.NET Verified Customer Verified Customer

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I lost my dad to Parkinson’s two years ago. After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I b After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I began looking for a local dealership and service center. The first available appointment was at Autohaus on Edens, where I met Tom Lood. His name immediately struck a chord—my dad’s name was Tom—but it was his gentle confidence, kindness, and commitment to caring for my car that stayed with me. Tom has continued to take exceptional care of my dad’s Mercedes, and in many ways, that has meant taking care of something deeply meaningful to me. I wouldn’t take it anywhere else. At Autohaus on Edens, I found more than a service center. I found a home. More

by tabithahlong Verified Customer Verified Customer

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very well-run professional dealership. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. More

by NWILNER Verified Customer Verified Customer

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Autohaus continues to provide personalized excellent service. In this case, with a tire issue, the team provided a loaner car on a very short notice and did the repairs on an expedited basis. service. In this case, with a tire issue, the team provided a loaner car on a very short notice and did the repairs on an expedited basis. More

by cboehrer1 Verified Customer Verified Customer

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I have great confidence in their service dept. Eddie is great and so helpful! The women who great you when you pull into the service area are so welcoming, Eddie is great and so helpful! The women who great you when you pull into the service area are so welcoming, More

by WEZ1053 Verified Customer Verified Customer

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There are any number of Mercedes Benz dealers to go to, what sets Autohaus apart from the rest is the team. They are why I always come back! what sets Autohaus apart from the rest is the team. They are why I always come back! More

by richbroker79 Verified Customer Verified Customer

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Ed Garcia is perhaps the best service executive in any luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. More

by VIMAL.BAHUGUNA Verified Customer Verified Customer

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Autohaus on Edens has always been great. Everyone in the service department is pleasant and professional. Everyone in the service department is pleasant and professional. More

by DONNACHRISTIE Verified Customer Verified Customer

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I want to start off by saying Tom is amazing. The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, and at the end of the day all was fixed. I am worried about the long term health of my car as it seems like either the AC or some technical issue with the software always has issues. More

by SAUMILSHETH23 Verified Customer Verified Customer

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The service and sales people are knowledgeable. If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to r If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to remedy, and explain to me, the current situation. When I have had concern regarding some technical or procedural matter, my service contact or sales person, has satisfied me with a reasonable answer. Autohaus has provided me with the best service of any dealer that I have used over several decades. More

by PSG0 Verified Customer Verified Customer

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