Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
676 Reviews
Write a Review676 Reviews of Eddie Garcia
April 24, 2020
Courteous and Friendly staff It was my first experience with Autohaus on Edens. Took my car in for a service campaign. The car was returned within a day and the dealer was kind en It was my first experience with Autohaus on Edens. Took my car in for a service campaign. The car was returned within a day and the dealer was kind enough to offer me a loaner. There was one little hiccup with the service in that when i received the car back later that day, it displayed a check engine light. No biggie. I emailed Eddie G. and his response time was swift and reassuring that all I had to do was bring the car back and they would take care of it. After taking the car back I was in and out in a matter of minutes with no issues. More
April 23, 2020
It was for seat belt recall. Appointment made on time and service department person was friendly and nice. It was done on time. Excellent service!! service department person was friendly and nice. It was done on time. Excellent service!! More
Other Employees Tagged: Nicholas Maniatis, Mike Mesic
April 17, 2020
Excellent job during this difficult time! I needed some important repairs during the "stay at home order." The dealership did a great job of taking care of my repairs as well as taking extra I needed some important repairs during the "stay at home order." The dealership did a great job of taking care of my repairs as well as taking extra care with disinfection of auto surfaces and keeping safe social distancing. Eddie Garcia always a pleasure to work with. The service team always does great with my 2007 S550 with over 205,000 miles. Thank you all!! More
April 17, 2020
Perfect experience. Very professional service, quality work, and done in efficient time. If you are looking for great service, I definitely recommend this dealership. Wil Very professional service, quality work, and done in efficient time. If you are looking for great service, I definitely recommend this dealership. Will come here again. More
April 17, 2020
Great way to fix a flat tire! I had a flat tire, but couldn't get the tire off due to frozen lug nuts. My husband called Autohaus on Edens and they sent a courtesy transporter to p I had a flat tire, but couldn't get the tire off due to frozen lug nuts. My husband called Autohaus on Edens and they sent a courtesy transporter to pick up the car. While they had it, they fixed the flat in addition to doing a complete inspection and fixing a few other issues (including a recall). They are great at communicating when the service will be completed and reaching out if there are complications. More
April 14, 2020
annual maintenance everything was managed well and timely. problem found and serviced. very efficient and effortless for the customer with pick up and delivery of my v everything was managed well and timely. problem found and serviced. very efficient and effortless for the customer with pick up and delivery of my vehicle. More
April 10, 2020
Excellent service appointment for my annual maintenance. Great communication, everything was ready when I got there and everything was completed extremely quickly. My car was also cleaned and had the stee Great communication, everything was ready when I got there and everything was completed extremely quickly. My car was also cleaned and had the steering wheel wrapped in plastic showing that were following proper COVID-18 policies. Overall excellent treatment as usual here. More
April 10, 2020
Great Service from Ken and Eddie Came in when the engine light came on. Was able to get a loaner and leave the car to get repaired and do the maintenance and recall service that I was Came in when the engine light came on. Was able to get a loaner and leave the car to get repaired and do the maintenance and recall service that I was scheduled to have done 2 days later. Everything was done within 24 hours of me dropping off the car. Also got a 20% discount for coming in during a slow time for Autohaus It was great to be greeted by name by Ken and be able to talk to him.. Eddie takes care of my wife's car and he assisted me on picking up the car when I arrived. Another helpful person who was great to talk to . More
Other Employees Tagged: Ken Dunaway
April 09, 2020
Quick and very professional work from everyone at service department. Every time I go in for anything they always get everything correct and advised you on things that need to get done to your vehicle department. Every time I go in for anything they always get everything correct and advised you on things that need to get done to your vehicle More

