Always Extremely Helpful!
!!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful
!!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful
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by MARYK1096
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2023 -
Lexus of Arlington responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Terrible service!
! Not my comback place to buy a car!! Not happy at all!!' Period
! Not my comback place to buy a car!! Not happy at all!!' Period
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by ROLONSTEPHEN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Figler
Jan 23, 2023 -
Lexus of Arlington responded
Stephen, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
I brought in for 2 CV boots to be installed and got a
quote for $715. Dropped it off and they said it was $715 per side, so double. They said I needed 2 struts and a muffler too. $6,000 for 2 struts. Or
quote for $715. Dropped it off and they said it was $715 per side, so double. They said I needed 2 struts and a muffler too. $6,000 for 2 struts. Or $6,000 for a conversion kit for all 4. I got the conversion kit for $1,000, so they want $5,000 to put on 4 struts.
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by LINDONPAUL
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2023 -
Lexus of Arlington responded
Paul, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
This dealership is great and the people are friendly and
professional. I would give more stars, if I could.
If you wish to go, luis is your guy. Highly recommend Lexus of Arlington 👍.
professional. I would give more stars, if I could.
If you wish to go, luis is your guy. Highly recommend Lexus of Arlington 👍.
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by Israel Díaz
Jan 16, 2023 -
Lexus of Arlington responded
Israel, Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Used this dealership for well over 20 years.
Always good, prompt, and fair. Service personnel always professional.
Always good, prompt, and fair. Service personnel always professional.
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by rmantell
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2023 -
Lexus of Arlington responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eddie met your service expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!
Excellent service and a pleasure to deal with.
Highly recommended and definitely exceeded my expectations.
Highly recommended and definitely exceeded my expectations.
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by sjsdd
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2023 -
Lexus of Arlington responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.
Nice work man keep going man
You have to be the most
amazing
I’m sure
amazing
I’m sure
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by yen_wong52
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Lexus of Arlington responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Very helpful tech service rep.
Had no issues and everything was done on time for us.
Had no issues and everything was done on time for us.
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by statowski
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2023 -
Lexus of Arlington responded
Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Over priced services and on top of everything they charge
3.5% extra if u pay with a credit card.
3.5% extra if u pay with a credit card.
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by natdan2007
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2023 -
Lexus of Arlington responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
They overbooked for service which caused longer wait
times. I showed up for my 10:00 am scheduled service and didn’t get checked in until 10:30. And now they charge a service fee if you pay with a cred
times. I showed up for my 10:00 am scheduled service and didn’t get checked in until 10:30. And now they charge a service fee if you pay with a credit card. I will be looking for another Lexus dealer for my next service.
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by JASON.CORONEOS
Verified Customer
Verified Customer
Service Price Transparency
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